Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Officer

Company: City Security Services

Location: Houston, TX

Posted Oct 03, 2025

Provide excellent customer service to employees, visitors, and contractors while maintaining a professional demeanor.

Environmental Services Lead

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Oct 03, 2025

One year of progressive responsibility in Environmental Services or related field preferred. Follows department process for room cleaning and discharge…

Window Installer Helper

Company: Avanti Windows & Doors, LLC

Location: Austin, TX

Posted Oct 03, 2025

Effectively communicating field issues and areas of improvement. Ability to use cordless drivers, levels, and nail guns. Be at work on time every day.

Security Officer Part - Time

Company: City Security Services

Location: Houston, TX

Posted Oct 03, 2025

Provide excellent customer service to employees, visitors, and contractors while maintaining a professional demeanor.

Environmental Services Technician

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Oct 03, 2025

At Houston Methodist, the Environmental Services (EVS) Technician position performs a variety of general as well as moderately complex cleaning tasks in…

Business Data Analyst

Company: Confidential

Location: Austin, TX

Posted Oct 03, 2025

Bachelor’s degree in Computer Science, Data Science, Information Systems, Business Analytics, or related field (or equivalent experience).

Environmental Services Technician (Nights)

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Oct 03, 2025

At Houston Methodist, the Environmental Services (EVS) Technician position performs a variety of general as well as moderately complex cleaning tasks in…

PR and Content Lead

Company: Steadily

Location: Austin, TX

Posted Oct 03, 2025

*Create great written content:* Execute the brand tone of voice, key messages, and content strategy across owned, earned, and paid channels bringing Steadily’s…

Interior Designer, Sales Consultant

Company: Ethan Allen

Location: Austin, TX

Posted Oct 03, 2025

Bachelor’s degree or equivalent in a design-related field from an accredited institution with a minimum of one (1) year of practical interior design experience.

Sales Enablement Manager

Company: Associate Clubs International ACI

Location: Irving, TX

Posted Oct 03, 2025

This leader will not only own divisional training and analytics but will also act as a liaison for a small subset of golf and country clubs, by facilitating…

Integrated Marketing Coordinator

Company: Steadily Insurance Agency

Location: Austin, TX

Posted Oct 03, 2025

*Marketing copy and design: *Assist in versioning and updating B2B marketing collateral and communications assets, including brochures, landing pages, webinar…

Application Security Analyst

Company: Newrez

Location: Coppell, TX

Posted Oct 03, 2025

Experience with log analysis platforms and SIEM tools. Bachelor's degree in Cybersecurity, Information Technology, or a related field is preferred.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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