Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Special Education Teacher

Company: AB Staffing Solutions

Location: San Antonio, TX

Posted Oct 02, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Maintain regular contact with parents, providing updates on…

Lead Java Developer

Company: Procom

Location: Houston, TX

Posted Oct 02, 2025

University degree in computer science or related field. This role involves designing and developing comprehensive technical solutions and ensuring successful…

Web Application Developer

Company: Cross Resource Group

Location: San Antonio, TX

Posted Oct 02, 2025

Bachelor’s degree in Computer Science, Information Systems, or related IT field with a focus on software development. Minimum of one year of experience with:

Sales Associate

Company: Casa de Montecristo

Location: Houston, TX

Posted Oct 03, 2025

Follows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as state and local regulations. POS and/or computer skills needed.

Electrical Traveling Superintendent

Company: Hays Electrical Services

Location: Houston, TX

Posted Oct 02, 2025

An associate’s degree or certification in construction management or electrical technology is preferred. Project Oversight & Management: Supervise and manage…

Executive Director, Foundation

Company: San Jacinto College

Location: Pasadena, TX

Posted Oct 02, 2025

Bachelor’s Degree in business management, nonprofit management, public administration, or a related field. Ensure Foundation complies with donor restrictions…

Housekeeper

Company: Healthcare Services Group, Inc.

Location: Austin, TX

Posted Oct 03, 2025

Interact positively with residents, staff, and guests, providing excellent customer service. Perform daily housekeeping tasks, including cleaning resident rooms…

Carpenter I

Company: Amentum

Location: Houston, TX

Posted Oct 02, 2025

Must have, and maintain, a valid driver’s license (if not a Texas license, must obtain one within six months of date of hire).

Technical Business Analyst

Company: Amatriot Group, LLC

Location: Dallas, TX

Posted Oct 03, 2025

Liaison between business users and technical team. This represents the potential salary range for this position depending on education level, years of…

Data Analyst I

Company: Lockton, Inc.

Location: Dallas, TX

Posted Oct 02, 2025

A Bachelor’s Degree in a business-related field or equivalent experience in the insurance industry. Assist in developing an implementation plan with client and…

Data Center Business Analyst

Company: Amatriot Group, LLC

Location: Dallas, TX

Posted Oct 03, 2025

Develop and implement reporting tools, dashboards, and data visualizations to track key performance indicators (KPIs) and support decision-making.

Sous Chef

Company: Tradition Senior Living

Location: Houston, TX

Posted Oct 03, 2025

The Sous Chef will also be responsible for managing the kitchen staff, ensuring that all food is prepared in a timely manner, and maintaining a clean and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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