Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Kitchen Supervisor

Company: Lou Malnati's Pizzeria

Location: Elmhurst, IL

Posted Aug 11, 2025

Ability to operate kitchen equipment and utilize tools necessary to complete their job duties. Assists with recruiting, interviewing, hiring, training and…

Graphic Designer & Production Staff (Hourly, Bilingual)

Company: Jamali Kopy Kat Printing

Location: Bellwood, IL

Posted Aug 11, 2025

 Deliver finished print jobs to clients (must have valid driver’s license and clean.  Valid driver’s license and reliable transportation (for deliveries).

2nd shift MIG Welder

Company: PROMAN

Location: Lombard, IL

Posted Aug 11, 2025

Utilize hand tools, power tools, and welding equipment for fabrication tasks. Read and interpret blueprints, schematics, and technical drawings to determine…

Operating Room Nurse Manager

Company: Magna Surgical Center

Location: Chicago, IL

Posted Aug 11, 2025

Current RN license in the state of Illinois (or compact license). BLS and ACLS certification required; CNOR certification preferred.

Field Marketing Manager (Chicagoland)

Company: American Association of Motorcycle Injury Lawyers - Law Tigers

Location: Chicago, IL

Posted Aug 11, 2025

The position also includes extensive driving routes throughout *Chicagoland *with approximately 40-50 overnight stays throughout the year.

IT Cybersecurity Analyst

Company: American College of Surgeons

Location: Chicago, IL

Posted Aug 11, 2025

Resolve technical issues as they arise, develop and implement plans to reduce the recurrence/incidence of issues. Dental, Vision, and Prescription drug program.

Registered Nurse, ED

Company: Ann & Robert H. Lurie Children’s Hospital of Chicago

Location: Chicago, IL

Posted Aug 11, 2025

Performs nursing assessments utilizing a variety of assessment methods and/or area-specific tools. Basic Life Support certification.

Manager, Marketing Operations

Company: FTI Consulting, Inc.

Location: Chicago, IL

Posted Aug 11, 2025

Partner with creative leads to implement strategic improvements to enhance efficiency. Technical Skills: Proficiency with project management tools (e.g.,…

Director, Data and Audience Services

Company: Rise

Location: Chicago, IL

Posted Aug 11, 2025

Bachelor degree in Data Science, Computer Science, Marketing, Business, or a related field. Excellent verbal and written communication skills, with the ability…

EPS Operation Analyst I / Mandarin Language Required

Company: International Bank of Chicago

Location: Bellwood, IL

Posted Aug 11, 2025

Master’s degree in data analytics, business analytics, mathematics, computer science, finance or a related field required. Data analytics: 2 years (Preferred).

Executive Chef- NEW RESTAURANT OPENING!

Company: Gibsons Restaurant Group- NEW RESTAURANT OPENING!

Location: Chicago, IL

Posted Aug 11, 2025

Hire, train, supervise, and develop kitchen staff. Ensure all kitchen and food operations are in compliance with all legislated health and licensing guidelines;…

Manager, Investment, Marketplaces

Company: Rise

Location: Chicago, IL

Posted Aug 11, 2025

Serve as trusted advisor and consultant to clients on calls, emails, and in-person meetings. The Manager will provide strategic direction to team members…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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