Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

AI Data Engineer

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 12, 2025

Design, develop, and maintain robust data pipelines and ETL processes that enable the seamless integration, cleansing, harmonization, and transformation of data…

Part-Time Custodian

Company: Nicholas Sportsplex

Location: Mount Prospect, IL

Posted Aug 11, 2025

Assists renters and occupants in a courteous and polite manner. Prepares and clears event spaces, including equipment installation and removal.

Bilingual Medical Call Center Representative

Company: Chicago Eye Consultants

Location: Stickney, IL

Posted Aug 12, 2025

Answer telephone calls promptly and in a polite and professional manner. You will be responsible for handling a wide range of inbound and outbound calls,…

Prep Chef | Ghost Donkey | River North

Company: Flagship Restaurant Group

Location: Chicago, IL

Posted Aug 12, 2025

Maintain a clean and organized prep area, ensuring all tools and equipment are sanitized and in good working order.

( E LPT ) Regular Teacher

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 12, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

RSSR - Language Desk - Dutch (Chicago or Houston))

Company: United Airlines

Location: Chicago, IL

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

AI Security Engineer

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 12, 2025

Excellent communication skills, with the ability to clearly articulate complex security topics to both technical and non-technical audiences.

Registered Nurse (RN)Detox/Neuro/ Tele .9 7a

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 12, 2025

Registered Nurse license issued by the state in which the team member practices, and. Works collaboratively to develop strategies to meet the learning needs of…

Security Officer

Company: The Westin Chicago Lombard

Location: Lombard, IL

Posted Aug 12, 2025

Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Handle undesired conduct and potential violations of hotel…

IAM Analyst

Company: Stefanini

Location: Elmhurst, IL

Posted Aug 12, 2025

Bachelor’s Degree in Computer Science or a related field preferred. Provide infrastructure and solutions that provide optimal and secure single-sign-on…

HVAC/Refrigeration Tech

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 12, 2025

Trade/Tech School Trades Certificate or trades or industry recognized certification/license requiring Continuing Education or periodic renewal to maintain.

Cap Security- Spencer Technology Academy

Company: Youth Guidance

Location: Chicago, IL

Posted Aug 12, 2025

Field telephone calls as needed. Log visitors and permit entry. We strive to celebrate the unique qualities of youth and recognize them as empowered leaders,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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