Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Project Manager -Mechanical Contracting

Company: Demco, Inc

Location: Melrose Park, IL

Posted Aug 08, 2025

Solid understanding of mechanical contracting, commercial HVAC, and/or sheet metal work. We are seeking a detail-oriented and driven professional with a *strong…

Graphic Designer & Social Media Coordinator

Company: Fulcrum Aesthetics & Surgery

Location: Chicago, IL

Posted Aug 08, 2025

Please be prepared to present a design portfolio and/or examples of social media accounts you’ve successfully managed. Graphic Designer & Social Media Manager*.

Security Officer- Security

Company: Trump International Hotel and Tower Chicago

Location: Chicago, IL

Posted Aug 09, 2025

5% Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Handle undesired conduct, violations of hotel policy and…

Security Officer (Thursday - Sunday, 4pm - 11pm Shift)

Company: United Service Companies

Location: Chicago, IL

Posted Aug 08, 2025

Provide a welcoming environment and provide needed services for guests. Communicate effectively with guests while maintaining excellent hospitality and…

Certified Elementary and Secondary Teacher

Company: Huntington Learning Center

Location: Chicago, IL

Posted Aug 08, 2025

_In order to ensure that our students have a successful educational experience, our tutors are required to go through intensive initial and ongoing training in…

Regional Marketing Manager

Company: Polsinelli PC

Location: Chicago, IL

Posted Aug 08, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

Software Engineer - Entry Level 2026

Company: Belvedere Trading

Location: Chicago, IL

Posted Aug 09, 2025

Communicate with project managers and team leadership to develop work strategies. For our trading positions and certain engineering roles, the SIE and Series 57…

Program Manager II, Compliance, Global Affairs

Company: Google

Location: Chicago, IL

Posted Aug 08, 2025

As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage…

Litigation Graphics Consultant

Company: Contact Government Services, LLC

Location: Chicago, IL

Posted Aug 09, 2025

Provide realistic estimates of the time required to develop specific graphics requests. Consult with client experts and third-party witnesses to develop/refine…

Sales Associate

Company: Finray.Solar

Location: Chicago, IL

Posted Aug 08, 2025

Valid driver's license and a reliable vehicle a plus. There is no installation, no long term contracts or any fees, no credit checks - just guaranteed savings…

Embedded Software Engineer

Company: The Ranger Group

Location: Chicago, IL

Posted Aug 08, 2025

Create and maintain clear technical documentation, including design specifications and test plans. Bachelor’s or Master’s degree in Computer Engineering,…

Senior Insider Threat Analyst

Company: Uber

Location: Chicago, IL

Posted Aug 08, 2025

Demonstrated experience working with insider risk-related technologies such as User Behavior Analytics tool sets, Data Loss Prevention tools, and SIEM tools.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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