Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Project Manager -Mechanical Contracting

Company: Demco, Inc

Location: Melrose Park, IL

Posted Aug 08, 2025

Solid understanding of mechanical contracting, commercial HVAC, and/or sheet metal work. We are seeking a detail-oriented and driven professional with a *strong…

Graphic Designer & Social Media Coordinator

Company: Fulcrum Aesthetics & Surgery

Location: Chicago, IL

Posted Aug 08, 2025

Please be prepared to present a design portfolio and/or examples of social media accounts you’ve successfully managed. Graphic Designer & Social Media Manager*.

Security Officer- Security

Company: Trump International Hotel and Tower Chicago

Location: Chicago, IL

Posted Aug 09, 2025

5% Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Handle undesired conduct, violations of hotel policy and…

Security Officer (Thursday - Sunday, 4pm - 11pm Shift)

Company: United Service Companies

Location: Chicago, IL

Posted Aug 08, 2025

Provide a welcoming environment and provide needed services for guests. Communicate effectively with guests while maintaining excellent hospitality and…

Certified Elementary and Secondary Teacher

Company: Huntington Learning Center

Location: Chicago, IL

Posted Aug 08, 2025

_In order to ensure that our students have a successful educational experience, our tutors are required to go through intensive initial and ongoing training in…

Regional Marketing Manager

Company: Polsinelli PC

Location: Chicago, IL

Posted Aug 08, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

Software Engineer - Entry Level 2026

Company: Belvedere Trading

Location: Chicago, IL

Posted Aug 09, 2025

Communicate with project managers and team leadership to develop work strategies. For our trading positions and certain engineering roles, the SIE and Series 57…

Program Manager II, Compliance, Global Affairs

Company: Google

Location: Chicago, IL

Posted Aug 08, 2025

As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage…

Litigation Graphics Consultant

Company: Contact Government Services, LLC

Location: Chicago, IL

Posted Aug 09, 2025

Provide realistic estimates of the time required to develop specific graphics requests. Consult with client experts and third-party witnesses to develop/refine…

Sales Associate

Company: Finray.Solar

Location: Chicago, IL

Posted Aug 08, 2025

Valid driver's license and a reliable vehicle a plus. There is no installation, no long term contracts or any fees, no credit checks - just guaranteed savings…

Embedded Software Engineer

Company: The Ranger Group

Location: Chicago, IL

Posted Aug 08, 2025

Create and maintain clear technical documentation, including design specifications and test plans. Bachelor’s or Master’s degree in Computer Engineering,…

Senior Insider Threat Analyst

Company: Uber

Location: Chicago, IL

Posted Aug 08, 2025

Demonstrated experience working with insider risk-related technologies such as User Behavior Analytics tool sets, Data Loss Prevention tools, and SIEM tools.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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