Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Executive Sous Chef

Company: Gibson's Bar & Steakhouse- Rosemont

Location: Rosemont, IL

Posted Aug 08, 2025

Hire, train, supervise, and develop kitchen staff. Ensure all kitchen and food operations are in compliance with all legislated health and licensing guidelines;…

Teacher 4th Grade

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 08, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Customer Service Representative

Company: Continental Western Corporation

Location: Chicago, IL

Posted Aug 08, 2025

Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Track record of over-achieving quota.

Full-Time Multimarket Customer Service Agent

Company: H&M Group

Location: Chicago, IL

Posted Aug 08, 2025

Ability to work at a fast pace, multitask and manage fluctuations in workload handling multiple chats and calls at the same time. Health and Dependent Care FSA.

Security Call Off Coverage - Entry Level

Company: GardaWorld Security Services U.S.

Location: Lombard, IL

Posted Aug 08, 2025

A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions,…

CNC Machinist

Company: Val-Matic Valve & MFG. Corp

Location: Elmhurst, IL

Posted Aug 08, 2025

Reads job information and locates and loads correct fixture, cutting tools, attachments, accessories, and program on machines such as CNC and manual lathes and…

Machine Learning Engineer

Company: paypal

Location: Chicago, IL

Posted Aug 08, 2025

The ideal candidate will possess a degree in engineering, science, statistics or mathematics with strong technical background in machine learning.

Construction Laborer

Company: National Industrial Maintenance-Indiana

Location: East Chicago, IN

Posted Aug 08, 2025

Performs industrial maintenance work, including vacuuming industrial waste and/or materials (solids, sludge and liquids) and water blasting to clean various…

Apprentice Cybersecurity Analyst

Company: Catalyte

Location: Chicago, IL

Posted Aug 08, 2025

Its proprietary technology uses 200K data points to discover and develop high-potential talent. Fast track your entry into the cybersecurity industry with…

Wireless Retail Sales Associate

Company: Mobile Generation - Verizon Premium Retailer

Location: Evanston, IL

Posted Aug 08, 2025

The ideal candidate will have experience in retail environments, understand how to do outbound activities to drive customers into our locations, are driven by…

Maintenance Technician/Electrician (2nd & 3rd Shift)

Company: The Royal Group

Location: Cicero, IL

Posted Aug 08, 2025

High school diploma or equivalent; technical certification or apprenticeship in mechanical or electrical trades preferred.

Security Supervisor - Special Response

Company: GardaWorld Security Services U.S.

Location: Chicago, IL

Posted Aug 08, 2025

A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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