Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

CDL-A Regional Truck Driver

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 05, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

Customer Service Representative - Hybrid Role

Company: Blommer Chocolate Company

Location: Chicago, IL

Posted Aug 05, 2025

Respond timely and professionally to our customers by telephone, e-mail or in person to answer inquiries, manage orders, or make adjustments to existing orders.

Overnight Airport Security Guard

Company: KH Security Inc.

Location: Chicago, IL

Posted Aug 05, 2025

*Must have a valid Perc Card and 20 hours training certificate*. KH Security Inc. provides best in class security services for businesses and industries around…

Regional Marketing Specialist

Company: Polsinelli PC

Location: Chicago, IL

Posted Aug 04, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

HR Data Analyst, North America

Company: Aon Corporation

Location: Chicago, IL

Posted Aug 05, 2025

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with…

Marketing Analytics Manager

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 05, 2025

Bachelor’s degree in marketing, business, statistics, or a related field; Master’s preferred. Our Talent Acquisition Team will be happy to answer any questions…

Carpenter

Company: Marriott International, Inc

Location: Chicago, IL

Posted Aug 05, 2025

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank…

Glass Project Manager

Company: MTH Industries

Location: Hillside, IL

Posted Aug 05, 2025

This role requires strong technical knowledge, organizational skills, and the ability to coordinate teams across design, procurement, fabrication, and field…

Controller

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 05, 2025

Ensure compliance with all regulatory reporting requirements, including 990s, 1099s, state cost reports, and sales tax filings.

Customer Engineer III, Applied AI, Public Sector

Company: Google

Location: Chicago, IL

Posted Aug 05, 2025

Master's degree in Computer Science, Engineering, Mathematics, or a technical field. Identify and qualify business opportunities and key customer technical…

State-Certified HVAC Contractor/Installer (Manual J Expert)

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 05, 2025

*Valid driver’s license* with a clean driving record. *State-approved HVAC certification/license.*. We are seeking a highly skilled and state-certified HVAC…

Trade Specialist I (Construction, Renovations, Plumbing, Electrical)

Company: Lessen

Location: Chicago, IL

Posted Aug 05, 2025

4+ years of experience in relevant field. Demonstrable experience of solving highly complex trade related technical issues. SME in a specific relevant trade.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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