Strong Customer Service Skills Jobs in Chicago, IL

81,511 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

CDL-A Regional Truck Driver

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 05, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

Customer Service Representative - Hybrid Role

Company: Blommer Chocolate Company

Location: Chicago, IL

Posted Aug 05, 2025

Respond timely and professionally to our customers by telephone, e-mail or in person to answer inquiries, manage orders, or make adjustments to existing orders.

Overnight Airport Security Guard

Company: KH Security Inc.

Location: Chicago, IL

Posted Aug 05, 2025

*Must have a valid Perc Card and 20 hours training certificate*. KH Security Inc. provides best in class security services for businesses and industries around…

Regional Marketing Specialist

Company: Polsinelli PC

Location: Chicago, IL

Posted Aug 04, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

HR Data Analyst, North America

Company: Aon Corporation

Location: Chicago, IL

Posted Aug 05, 2025

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with…

Marketing Analytics Manager

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 05, 2025

Bachelor’s degree in marketing, business, statistics, or a related field; Master’s preferred. Our Talent Acquisition Team will be happy to answer any questions…

Carpenter

Company: Marriott International, Inc

Location: Chicago, IL

Posted Aug 05, 2025

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank…

Glass Project Manager

Company: MTH Industries

Location: Hillside, IL

Posted Aug 05, 2025

This role requires strong technical knowledge, organizational skills, and the ability to coordinate teams across design, procurement, fabrication, and field…

Controller

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 05, 2025

Ensure compliance with all regulatory reporting requirements, including 990s, 1099s, state cost reports, and sales tax filings.

Customer Engineer III, Applied AI, Public Sector

Company: Google

Location: Chicago, IL

Posted Aug 05, 2025

Master's degree in Computer Science, Engineering, Mathematics, or a technical field. Identify and qualify business opportunities and key customer technical…

State-Certified HVAC Contractor/Installer (Manual J Expert)

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 05, 2025

*Valid driver’s license* with a clean driving record. *State-approved HVAC certification/license.*. We are seeking a highly skilled and state-certified HVAC…

Trade Specialist I (Construction, Renovations, Plumbing, Electrical)

Company: Lessen

Location: Chicago, IL

Posted Aug 05, 2025

4+ years of experience in relevant field. Demonstrable experience of solving highly complex trade related technical issues. SME in a specific relevant trade.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages