Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Project Manager II- Public Sector Receivables Operations

Company: JPMorganChase

Location: Chicago, IL

Posted Aug 05, 2025

Bachelor's degree in a relevant field or Equivalent Project/Organization experience. Able to multitask and prioritize, with strong organization and problem-…

Senior Tax Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 05, 2025

Support federal and state tax audits, providing documentation and follow-up. Conduct research across federal, state, estate/gift, and employment tax areas.

Head of Consulting Services & Cloud Transformation (RapidScale)

Company: Cox Communications

Location: Chicago, IL

Posted Aug 05, 2025

The right candidate could also have a different combination, such as a master's degree and 10 years' experience; a Ph.D. and 7 years' experience in a related…

Information Security Analyst

Company: K2 Integrity

Location: Chicago, IL

Posted Aug 05, 2025

Any security certification or progress towards a certification is a plus. At least five years’ experience in the information security field.

Senior Research Data Analyst

Company: Rush University Medical Center

Location: Chicago, IL

Posted Aug 05, 2025

The Sr. Research Data Analyst will analyze and develop electronic data collection tools, website maintenance, and provide reporting and participant monitoring…

Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: Chicago, IL

Posted Aug 05, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

CDL-A Truck Driver (Regional OTR): Comprehensive Benefits

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 05, 2025

Company drivers earn up to $105,000 per year. G&D Integrated that values our employees and drivers like family. At G&D, you’re in control.

Janitor Non Union

Company: HABITAT COMPANY LLC

Location: Chicago, IL

Posted Aug 05, 2025

Full time maintenance or janitorial experience, or experience in related field. Conduct all business in accordance with The Habitat Company’s policies and…

Regional CDL-A Driver: Home Weekly

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 05, 2025

Company drivers earn up to $105,000 per year. G&D Integrated that values our employees and drivers like family. At G&D, you’re in control.

General Accountant

Company: Marriott International, Inc

Location: Chicago, IL

Posted Aug 05, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Regional Truck Driver: 100% No-Touch

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 05, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

LABORER AS ESTIMATOR

Company: City of Chicago

Location: Chicago, IL

Posted Aug 05, 2025

Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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