Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Project Manager II- Public Sector Receivables Operations

Company: JPMorganChase

Location: Chicago, IL

Posted Aug 05, 2025

Bachelor's degree in a relevant field or Equivalent Project/Organization experience. Able to multitask and prioritize, with strong organization and problem-…

Senior Tax Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 05, 2025

Support federal and state tax audits, providing documentation and follow-up. Conduct research across federal, state, estate/gift, and employment tax areas.

Head of Consulting Services & Cloud Transformation (RapidScale)

Company: Cox Communications

Location: Chicago, IL

Posted Aug 05, 2025

The right candidate could also have a different combination, such as a master's degree and 10 years' experience; a Ph.D. and 7 years' experience in a related…

Information Security Analyst

Company: K2 Integrity

Location: Chicago, IL

Posted Aug 05, 2025

Any security certification or progress towards a certification is a plus. At least five years’ experience in the information security field.

Senior Research Data Analyst

Company: Rush University Medical Center

Location: Chicago, IL

Posted Aug 05, 2025

The Sr. Research Data Analyst will analyze and develop electronic data collection tools, website maintenance, and provide reporting and participant monitoring…

Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: Chicago, IL

Posted Aug 05, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

CDL-A Truck Driver (Regional OTR): Comprehensive Benefits

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 05, 2025

Company drivers earn up to $105,000 per year. G&D Integrated that values our employees and drivers like family. At G&D, you’re in control.

Janitor Non Union

Company: HABITAT COMPANY LLC

Location: Chicago, IL

Posted Aug 05, 2025

Full time maintenance or janitorial experience, or experience in related field. Conduct all business in accordance with The Habitat Company’s policies and…

Regional CDL-A Driver: Home Weekly

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 05, 2025

Company drivers earn up to $105,000 per year. G&D Integrated that values our employees and drivers like family. At G&D, you’re in control.

General Accountant

Company: Marriott International, Inc

Location: Chicago, IL

Posted Aug 05, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

LABORER AS ESTIMATOR

Company: City of Chicago

Location: Chicago, IL

Posted Aug 05, 2025

Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable.

Regional Truck Driver: 100% No-Touch

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 05, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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