Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Jewelry Sales Associate

Company: Diamonds Direct

Location: Schaumburg, IL

Posted Oct 13, 2025

Experience in *luxury sales, jewelry, or customer-focused retail* (GIA certification a plus). *Showcase exceptional collections* – Work with top designers and…

Senior HVAC Project Manager

Company: Admiral Heating & Ventilating

Location: Hillside, IL

Posted Oct 13, 2025

Work with field and others on the project team to maintain project tracking and reporting to insure work progress and budget compliance.

Senior Lead Data Engineer

Company: Capital One

Location: Chicago, IL

Posted Oct 13, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

1st Shift - Manufacturing Technician

Company: Taubensee Steel & Wire Co.

Location: Bridgeview, IL

Posted Oct 13, 2025

Ability to read measuring tools (i.e.: micrometer, tape measure, etc.). 1-3 years of experience in manufacturing or related area.

Work from Home Clinical Pharmacist

Company: Adecco

Location: Chicago, IL

Posted Oct 13, 2025

Serve as a clinical resource working from a computer, reviewing prior authorizations and receiving phone calls from prior authorization pharmacy technicians and…

Handyman/Laborer, Tradesman, 1099 Contractor

Company: Tenth Group LLC

Location: Chicago, IL

Posted Oct 12, 2025

Skills in construction painting, tile laying, flooring installation, frame carpentry, door hanging, caulking, trim carpentry, and glass installation.

Residential Service Electrician

Company: AA Service Co. Heating, Cooling, and Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Proficiency in using Service Titan or similar field management software a plus. Excellent problem-solving skills and the ability to diagnose technical issues…

Chef

Company: DO & CO

Location: Des Plaines, IL

Posted Oct 13, 2025

Bachelor’s degree in Culinary Arts or a related field is preferred; relevant certifications are a plus. Supervise the daily production of fresh, high-quality…

Construction Project Manager

Company: Arete Renovators

Location: Chicago, IL

Posted Oct 13, 2025

Well versed in all construction methodologies including the ability to read and interpret contracts, architectural and design drawings, and construction…

Substation Electrician

Company: Metra

Location: Chicago, IL

Posted Oct 12, 2025

Must have a valid driver's license. Starting pay rates may vary based on entry rates in the Collective Bargaining Agreement (CBA). High School Diploma or GED.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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