Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Chef De Cuisine - Sable at Navy Pier

Company: Sable at Navy Pier

Location: Chicago, IL

Posted Jul 22, 2025

Maintain food and labor cost controls while ensuring guest satisfaction and operational efficiency. Oversee the development and execution of seasonal menus that…

Assistant Project Manager

Company: J. F. Ahern Co.

Location: Chicago, IL

Posted Jul 22, 2025

You will be a key member on the project team making sure field crews have their resources well planned and organized for installation efficiency.

Project Coordinator

Company: Smart Care Solutions

Location: Chicago, IL

Posted Jul 22, 2025

Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack…

Senior Software Development Engineer

Company: The University of Chicago

Location: Chicago, IL

Posted Jul 22, 2025

Minimum requirements include a college or university degree in related field. Solves complex problems and identifies opportunities for technical improvement and…

Teacher (PreK-3)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Jul 22, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Executive Chef – High-Profile Rooftop Venue

Company: Artifact Events

Location: Chicago, IL

Posted Jul 22, 2025

This role is ideal for a hands-on leader who thrives in high-volume, high-visibility environments and is passionate about driving excellence across food, people…

ACCOUNTANT

Company: SGA YOUTH & FAMILY SERVICES NFP

Location: Chicago, IL

Posted Jul 22, 2025

Perform accounting, clerical and analytical tasks related to the efficient bookkeeping maintenance and processing of accounts payable / account receivable…

Registered Nurse (RN) or Licenses Practical Nurse (LPN)

Company: Celebrate Senior Living of Niles

Location: Niles, IL

Posted Jul 22, 2025

Valid RN or LPN license for Illinios. Assess the residents’ needs and assist in developing and following individual care plans.

Temporary Teacher (PreK-3)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Jul 22, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Indirect Tax Sales & Use Manager--Open Location

Company: EY

Location: Chicago, IL

Posted Jul 22, 2025

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

Bilingual Security Officer (Part-Time)

Company: Chicago Children's Advocacy Center

Location: Chicago, IL

Posted Jul 22, 2025

Answer telephone calls to take messages or determining appropriate staff member to forward calls to. The Security Officer will greet all visitors according to…

CNC Machinist III, 1st shift

Company: Regal Rexnord

Location: Downers Grove, IL

Posted Jul 22, 2025

Person’, which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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