Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Engineering Project Manager

Company: JobTarget for Sun Chemical Corporation

Location: Northlake, IL

Posted Jun 28, 2025

Manage engineering consultants and contractors to ensure project success. 5-10 years of experience in project engineering or comparable technical roles.

Pharmacist

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jun 28, 2025

Orders, receives and maintains a perpetual inventory so that PAR levels are properly established and maintained. This position requires a rotating schedule.

Sr. Executive Chef- Midwest Region

Company: Aramark

Location: Chicago, IL

Posted Jun 28, 2025

? Select and develop recipes as well as standardize production recipes to ensure consistent quality. ? Requires a bachelor's degree or equivalent experience.

Early Career Assistant Planning Project Manager

Company: WSP

Location: Chicago, IL

Posted Jun 29, 2025

Capable interpersonal and communication skills when interacting with others, expressing ideas effectively and professionally to a technical and non-technical…

Staff Accountant

Company: Nyco Products

Location: Countryside, IL

Posted Jun 27, 2025

A bachelor’s degree in accounting is preferred. Financial responsibilities include monitoring cash flow, reviewing vendor check runs, assisting with customer…

iOS Software Engineer

Company: Examinetics Inc

Location: Chicago, IL

Posted Jun 28, 2025

Bachelor’s Degree, preferably in computer science or related field. Strong skills in RESTful API integration and state management.

Employee Data Analyst

Company: Uber

Location: Chicago, IL

Posted Jun 28, 2025

Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field. Investigate and resolve data issues, performing root…

607- Sales Associate - Sales Associate

Company: Forman Mills

Location: Burbank, IL

Posted Jun 29, 2025

As one of America's fastest-growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth…

Sales Consultant

Company: Mattress Warehouse

Location: Forest Park, IL

Posted Jun 28, 2025

We use state of the art technology including tablets, mobile point of sales (POS), and our exclusive bedMatch system.

Owner Operator Truck Driver

Company: RoadOne IntermodaLogistics

Location: Chicago, IL

Posted Jun 27, 2025

Make 7 turns per week or supplement income with local work at either end. 2000 or newer tractor required. Need 20 CDL-A Owner Operators to service new high-…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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