Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Outpatient Pharmacist

Company: Loyola University Health System

Location: Maywood, IL

Posted Jun 27, 2025

Orders, receives and maintains a perpetual inventory so that PAR levels are properly established and maintained. This position requires a rotating schedule.

Senior Manager Software Engineering, Full Stack (Java/Go, Angular/React, AWS)

Company: Capital One

Location: Chicago, IL

Posted Jun 27, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Data Analyst

Company: Equity Residential

Location: Chicago, IL

Posted Jun 27, 2025

You will be responsible for developing and maintaining SQL-based reporting, leveraging business intelligence (BI) tools, and advising on strategies based on…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Chicago, IL

Posted Jun 27, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Wound Care Treatment Nurse

Company: Wentworth Rehabilitation and Health Care Center Inc.

Location: Chicago, IL

Posted Jun 27, 2025

Must possess a current, unencumbered license to practice as a RN or LPN in the State of Illinois. Plan, develop, organize, implement, evaluate, and direct the…

E-Commerce Department Merchandising Manager

Company: Ace Hardware Corporation

Location: Oak Brook, IL

Posted Jun 27, 2025

Attend retailer group meetings and targeted retail store visits to build trust and rapport with field team and key stores to review alignment and opportunities…

SOUS CHEF

Company: Hyatt Regency Chicago

Location: Chicago, IL

Posted Jun 27, 2025

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful…

Electrician

Company: Power Up Electric Inc

Location: Chicago, IL

Posted Jun 27, 2025

Utilize hand tools, power tools, voltmeters, ammeters, and ohmmeters to perform electrical tasks effectively. Troubleshoot electrical issues and conduct repairs…

ELA & Math Teacher - Part Time

Company: Cheder Lubavitch Hebrew Day School

Location: Chicago, IL

Posted Jun 27, 2025

Bachelor’s degree in Education or related field (preferred). This role is ideal for educators with *classroom teaching experience* who want consistent, part-…

Clinical Pharmacy Specialist HemeOnc

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jun 27, 2025

A.Attends interdisciplinary rounds for malignant hematology, medical oncology, gynecologic oncology and SCT daily to assist the respective team with the design,…

CNC Set-Up Technician

Company: Accelera

Location: Hillside, IL

Posted Jun 27, 2025

You will select tools, align fixtures, and measure parts to specifications. We are seeking a skilled CNC Set-Up Technician/Operator (also known as CNC Machinist…

Home Health SOC RN

Company: Family Home Health and Hospice

Location: Evanston, IL

Posted Jun 27, 2025

Valid IL driver’s license and auto insurance policy. To succeed in this role, you must possess excellent clinical nursing and customer service skills as well as…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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