Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Sr. Accountant

Company: Life Tech

Location: Elmhurst, IL

Posted Jun 24, 2025

Prepare and research local and state tax compliance and business registrations. Perform accounting and reporting tasks to support the month end close which…

Campaign Designer

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 24, 2025

Utilizing design and production processes, the Designer works within defined processes and procedures to develop design standards and concepts for University…

Flex Security Officer - Western Suburbs

Company: Titan Security

Location: Downers Grove, IL

Posted Jun 25, 2025

Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Illinois PERC, including state accredited training requirements. EOE/M/F/D/V.

Senior Vice President, Contact Center Operations

Company: The Chicago Lighthouse

Location: Chicago, IL

Posted Jun 24, 2025

The Senior Vice President leads a team of two Vice-Presidents, responsible for 13 contact centers, over 600 agents, managers and supervisors and one data…

U.S. Private Bank- Digital Client Service Associate

Company: JPMorganChase

Location: Chicago, IL

Posted Jun 25, 2025

Engage with respective client facing teams and internal business groups to deliver and execute client transactions. 3+ years of experience in similar roles.

Union Carpenter Apprentice - Chicago, IL

Company: Turner Construction Company

Location: Chicago, IL

Posted Jun 24, 2025

Valid driver’s license preferred. Inspect all tools and power tools before use to ensure they are in safe and working condition.

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: Chicago, IL

Posted Jun 24, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Developer - AI Trainer

Company: DataAnnotation

Location: Chicago, IL

Posted Jun 24, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Plumber - Technician II -POM-Evanston Hospital-Endeavor Health

Company: Aramark

Location: Evanston, IL

Posted Jun 25, 2025

Possess and maintain a valid driver's license. While working under the supervision of the Maintenance Manager, the General Maintenance II worker will perform…

Assistant Director, Events

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 24, 2025

Minimum requirements include a college or university degree in related field. Proficient with Adobe Creative Suite, Microsoft Office Suite, the internet, and…

Digital Marketing Technology Specialist – Front-End Web (UX/Design Focus)

Company: Chamberlain Advisors LLC

Location: Chicago, IL

Posted Jun 24, 2025

The ideal candidate will have experience collaborating with creative and technical teams to build seamless, responsive user experiences and maintain a high…

Senior Project Manager - Chicago

Company: Turner Construction Company

Location: Chicago, IL

Posted Jun 25, 2025

Work Environment: While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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