Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Chef de Cuisine - Restaurants

Company: Eataly North America

Location: Chicago, IL

Posted Jun 23, 2025

Informs front of house personnel of menu changes, specials and shortages. Documents, investigates, escalates and resolves employee or guest incidents.

Project Manager - Owners Rep

Company: Michael Page

Location: Chicago, IL

Posted Jun 24, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

Corporate Accountant

Company: Bel Group

Location: Chicago, IL

Posted Jun 24, 2025

Communicate effectively (both written and verbal) and to develop good working relationships with other employees to accomplish company and departmental goals…

Staff Accountant

Company: StorSafe Self Storage

Location: Skokie, IL

Posted Jun 23, 2025

Loan entry and reconciliations- ensuring loan accuracy on a monthly basis. High School Graduate required; bachelor’s degree preferred. AP and AR as needed.

Kitchen Operations Supervisor

Company: CookUnity

Location: Chicago, IL

Posted Jun 23, 2025

Culinary degree or certification from a recognized culinary institution is desirable. Implement strategies to reduce food waste and enhance overall kitchen…

Commercial Roofing Field Supervisor- Villa Park, IL

Company: NATIONS ROOF LLC

Location: Villa Park, IL

Posted Jun 23, 2025

Requires a valid driver’s license and insurable driving record. Oversee field staff and/or sub-contractor(s), assisting with crew leadership, as required.

Sales Consultant

Company: Zeigler Chrysler Jeep Dodge

Location: Downers Grove, IL

Posted Jun 24, 2025

Conduct cold calls to generate leads and build a strong customer base. In this role, you will be instrumental in driving sales and providing exceptional…

Lamination Machine Operator - 2nd Shift w/ shift differential $$$

Company: PAXXUS

Location: Addison, IL

Posted Jun 23, 2025

Experience operating lamination equipment in a manufacturing facility. Ability to read user manuals and complete documentation in English.

Carpenter / Home Improvement Specialist

Company: Mr. Handyman

Location: Chicago Ridge, IL

Posted Jun 23, 2025

Own your own professional grade tools for a large variety of jobs. The pay range for this position is $32 to $36+/hr and is dependent on your experience as a…

Audit QC Director

Company: Porte Brown, LLC

Location: Elk Grove Village, IL

Posted Jun 23, 2025

BA/BS Degree in Accounting, Finance, or related field· CPA Certification · 8+ years of current public accounting experience· 2+ years of current public…

Senior Project Manager- Light Industrial - Downtown Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jun 24, 2025

5+ years as a construction Project Manager for a commercial general contractor. Communicate regularly with owners, construction managers, other superintendents,…

Plumbing Service Technician

Company: Lopez Plumbing Systems

Location: Chicago, IL

Posted Jun 24, 2025

We service mainly commercial/industrial customers throughout the Chicagoland area with some residential customers every so often. Expected hours: 40 per week.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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