Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Senior Project Manager - Interiors

Company: Michael Page

Location: Chicago, IL

Posted Jun 04, 2025

Bachelor's Degree in Construction Management or a related field. My client desires hard-working individuals who can be mentored and develop with senior level…

Public Safety Officer I - Armed (Registry, 2nd Shift)

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Jun 03, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responds to service calls, such as combative or threatening patients or visitors and team…

Machine Operator I - 3rd Shift

Company: Maker's Pride

Location: Des Plaines, IL

Posted Jun 03, 2025

This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

Pharmacist Prior Authorization

Company: Ann & Robert H. Lurie Children’s Hospital of Chicago

Location: Chicago, IL

Posted Jun 03, 2025

Coordinates staff development and training in drug information to maintain drug knowledge and disease state understanding for application to prior authorization…

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3207)

Company: Target

Location: Chicago, IL

Posted Jun 03, 2025

Create a welcoming experience by authentically greeting all guests. Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and…

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3219)

Company: Target

Location: Chicago, IL

Posted Jun 03, 2025

Create a welcoming experience by authentically greeting all guests. Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and…

Sales Associate - Guest Experience Specialist

Company: Bob's Discount Furniture

Location: Villa Park, IL

Posted Jun 04, 2025

No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or…

Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (T3207)

Company: Target

Location: Chicago, IL

Posted Jun 03, 2025

Greet and service guests as you complete workload with minimal guest disruption. Follow processes accurately with attention to detail, monitor own progress and…

Electrician

Company: Mr Electric of Lombard

Location: Lombard, IL

Posted Jun 03, 2025

Clean driving record and possession of a valid driver’s license. Determine condition of electrical equipment, troubleshoot malfunctions, and determine needed…

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3208)

Company: Target

Location: Chicago, IL

Posted Jun 03, 2025

Create a welcoming experience by authentically greeting all guests. Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and…

Project Manager- Light Industrial Projects - Construction

Company: Michael Page

Location: Chicago, IL

Posted Jun 03, 2025

5+ years as a construction Project Manager for a commercial general contractor. Communicate regularly with owners, construction managers, other superintendents,…

Solution Architect

Company: The Federal Home Loan Bank of Chicago

Location: Chicago, IL

Posted Jun 04, 2025

Communication: Excellent oral and written communication, can effectively communicate complex technical concepts to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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