Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Bilingual Spanish - Retail Sales Associate

Company: My Wireless - AT&T Authorized Retailer

Location: Chicago, IL

Posted Oct 04, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

Journeyman/Installer

Company: TriMark USA

Location: Bedford Park, IL

Posted Oct 04, 2025

As a Journeyman within the Local 73 Sheetmetal workers union, you will play a key role in contributing to the success of construction projects through your…

Janitor Helper C (SEIU)

Company: Draper and Kramer

Location: Chicago, IL

Posted Oct 03, 2025

Cleaning of common areas including lobby, fitness center, party/media room, business center, restrooms, break room (as applicable).

Special Education Teacher

Company: Britten School

Location: Westchester, IL

Posted Oct 03, 2025

Prepare for and provide a professional presentation in a comprehensive manner as required for staffing and any faculty meeting forum; develop and maintain…

Pre Assessment Risk Analyst

Company: Bank of America

Location: Chicago, IL

Posted Oct 04, 2025

You will interact regularly with Enterprise Vendor Managers and Third Parties and act as single point of contact to prepare the Third Party for the assessment…

Project Manager - Supervisor

Company: sg360°

Location: Wheeling, IL

Posted Oct 03, 2025

Train team members using own knowledge or knowledge of others. Help team members develop project plans and milestones, including schedules.

Bilingual Spanish - Retail Sales Associate

Company: My Wireless - AT&T Authorized Retailer

Location: Chicago, IL

Posted Oct 04, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

Customer Service Representative

Company: Help at Home

Location: Chicago, IL

Posted Oct 04, 2025

Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager.

Industrial HVAC Technician (Direct Hire)

Company: Kelly Services

Location: Skokie, IL

Posted Oct 03, 2025

Possess an EPA license for refrigerant systems and can read electrical schematics. In addition, employees are entitled to earn paid sick leave under the…

Specialist, Visual Identity & Graphic Design (Chicago/Hybrid)

Company: Feeding America

Location: Chicago, IL

Posted Oct 04, 2025

4 years in graphic design, brand management, or visual content roles (nonprofit or mission-driven preferred). Oversee design platforms, manage user permissions,…

Steel Fabricator/Welder

Company: Composite Steel, Inc.

Location: Melrose Park, IL

Posted Oct 03, 2025

Proficient in reading shop drawings/blueprints. We are looking for a skilled Welder/Fabricator who can read blueprints, perform layout, and fabricate steel…

Registered Nurse

Company: Oak Street Health

Location: Chicago, IL

Posted Oct 03, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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