Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Senior Customer Engagement Representative

Company: JCC Chicago

Location: Chicago, IL

Posted Oct 01, 2025

Supervise all aspects of front desk/front office operations, including all cash handling, ordering, and staff hiring/ coaching/evaluation.

Creative Graphic Designer

Company: Novonesis

Location: Glenview, IL

Posted Oct 01, 2025

This position supports Microbiome Labs, a subsidiary of Novonesis's Human Health Biosolutions division, and calls for a designer with a keen understanding of…

Graphic Designer

Company: Nexstar Broadcasting

Location: Chicago, IL

Posted Oct 01, 2025

Design related duties such as but not limited to: photo editing, print design, presentation design, large format design, environmental design, projection map…

Event Sales Associate

Company: Vici Marketing, Inc

Location: Brookfield, IL

Posted Oct 01, 2025

Engage with customers face-to-face, answer questions, and provide product knowledge. Represent our clients at live retail events and promotional setups.

Client Services Representative

Company: PAYLOCITY CORPORATION

Location: Schaumburg, IL

Posted Oct 01, 2025

As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through…

Data Analyst - REMOTE

Company: ACLIVITI Consulting Group LLC

Location: Chicago, IL

Posted Oct 01, 2025

Excellent communication skills; ability to translate analytics into actionable insights for both technical and non-technical stakeholders.

Armed Security Officer 2nd & 3rd Shift (Position located in Niles, IL)

Company: Advanced Security Solutions Inc.

Location: Skokie, IL

Posted Oct 01, 2025

Must have a valid driver's license. Work in various environments including adverse outdoor conditions such as cold, rain or heat; Constant mental alertness and…

Marketing Manager

Company: CodeHS

Location: Chicago, IL

Posted Oct 01, 2025

Experience working with design tools or collaborating with designers (Canva, Figma, or similar). As the Marketing Manager, you will own and drive a broad range…

New Home Sales Assistant - Highland Park, CA

Company: Smart Staffing Solutions

Location: Highland Park, IL

Posted Oct 01, 2025

The New Home Sales Assistant role is more than greeting guests — it’s about creating a welcoming experience and building trust.

Customer Service Coordinator

Company: Northwestern Medicine

Location: Chicago, IL

Posted Oct 01, 2025

Politely and promptly answers and appropriately triages department telephone calls. Typical duties may include monitoring of daily operations, appointment…

Armed Security Officer 2nd & 3rd Shift (Niles, IL)

Company: Advanced Security Solutions Inc.

Location: Niles, IL

Posted Oct 01, 2025

Must have a valid driver's license. Work in various environments including adverse outdoor conditions such as cold, rain or heat; Constant mental alertness and…

Pharmacist

Company: RML Specialty Hospital

Location: Chicago, IL

Posted Oct 01, 2025

Remains current with developments in the field of pharmacy and ensures the enhancement of personal knowledge and skills by participating in seminars, in-…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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