Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Experienced Dedicated CDL A Driver

Company: Carvana LLC

Location: Matteson, IL

Posted Oct 01, 2025

Valid CDL driver's license with Med Card. Driving Standards: Maintain a clean driving record with a valid Class A CDL. License: Valid CDL with Med Card.

Student Ambassador - Illinois

Company: Heartland Veterinary Partners

Location: Chicago, IL

Posted Oct 01, 2025

This includes coordinating events and activities, answering questions about Heartland, promoting externships and employment opportunities.

HVAC Service Technician and Installer

Company: AllStar Heating & Cooling Corp.

Location: Carol Stream, IL

Posted Oct 01, 2025

EPA certification required, NATE certification a plus. 5+ years minimum field experience with residential HVAC service and installation (not including school).

Project Manager - Owners Rep

Company: CDO Group, Inc

Location: Oak Park, IL

Posted Oct 01, 2025

The primary role of a Project Manager is to carefully plan each phase of the project, create benchmarks and KPIs to ensure awareness, distribute resources to…

School Registered Nurse (RN)

Company: Healthpro Heritage, LLC

Location: Chicago, IL

Posted Oct 01, 2025

Nursing license in the state of residence/state of placement. Must hold a current license to practice in the state of IL.

Principal Data Scientist, Quantitative Analysis and Strategy

Company: BMO Financial

Location: Chicago, IL

Posted Oct 01, 2025

Investigates additional technologies and tools for developing innovative data solutions for business stakeholders. 5+ years of data science experience.

Welder II - 2nd Shift

Company: Cadrex

Location: Bloomingdale, IL

Posted Oct 01, 2025

With locations in Colorado, Pennsylvania, Illinois, Washington, Wisconsin, Minnesota, Michigan, Indiana, Massachusetts, Oklahoma, and Monterrey Mexico, CADREX…

Travel OR RN

Company: Fusion Medical Staffing

Location: Chicago, IL

Posted Oct 01, 2025

Valid RN license in compliance with state regulations. Maintains a sterile field throughout surgical procedures and adheres to infection control protocols and…

REGIONAL DATA ANALYST

Company: State of Illinois

Location: Chicago, IL

Posted Oct 01, 2025

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s)…

Senior Analyst, Data & Analytics

Company: BMO Financial

Location: Chicago, IL

Posted Oct 01, 2025

A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Senior Servicing Analyst

Company: BMO Financial

Location: Chicago, IL

Posted Oct 01, 2025

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and…

Clinical Pharmacist

Company: Amerita

Location: Woodridge, IL

Posted Oct 01, 2025

Provides consultation and answer inquiries from patients, families, physicians and other healthcare professionals regarding drugs and their use.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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