Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Jr. Accountant

Company: Trova Group

Location: Westmont, IL

Posted Sep 27, 2025

This role will support the department by processing and reconciling a variety of accounting documents, preparing reports, making deposits, and coding financial…

HVAC Lead Installer

Company: ARS-Rescue Rooter

Location: Chicago, IL

Posted Sep 27, 2025

Valid driver’s license with good driving record. EPA certification (or willingness to obtain). Disassemble and remove outdated HVAC systems, then install, start…

Developer Experience Engineer

Company: Selby Jennings

Location: Chicago, IL

Posted Sep 29, 2025

Strong foundation in computer science and software engineering principles. Manage and evolve the company's continuous integration infrastructure to support a…

Senior Accountant

Company: Weber Packaging Solutions Inc

Location: Arlington Heights, IL

Posted Sep 29, 2025

This pivotal role will be responsible for driving financial reporting, cost accounting, and compliance initiatives while ensuring the utmost accuracy in…

Box Truck Driver

Company: Monroe by Maria Lara LLC

Location: Chicago, IL

Posted Sep 29, 2025

Familiarity with route driving and navigating local areas efficiently. Proven experience as a delivery driver or in a similar role is preferred.

Welder

Company: Dover Corporation

Location: Skokie, IL

Posted Sep 29, 2025

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision…

Licensed Guard

Company: Andy Frain Services

Location: Wheaton, IL

Posted Sep 27, 2025

Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner. Inspection of security and fire exposures.

Junior Staff Accountant - Full Time

Company: The Nomis Group LLC

Location: Chicago, IL

Posted Sep 29, 2025

Ability to match transactions and identify discrepancies. This role allows the ability for personal & professional growth to help meet your short and long-term…

Data & AI Engineer

Company: Reply

Location: Chicago, IL

Posted Sep 29, 2025

5 years of professional experience in data engineering, AI/ML, or a related technical field. Reply specializes in the design and implementation of solutions…

Data Science Advisors- Hybrid

Company: The Cigna Group

Location: Chicago, IL

Posted Sep 29, 2025

Utilize predictive modeling, segmentation, and machine learning methods to develop technical solutions to increase revenue and margins and provide thought…

Customer Support Representative (Manufacturing)

Company: City Staffing

Location: Chicago, IL

Posted Sep 29, 2025

Field all incoming calls and emails. Bachelor’s degree in a business or technical field. Order entry: 2 years (Required). Customer support: 3 years (Required).

STOCK & HOUSEKEEPING ASSOCIATE

Company: Von Maur

Location: Glenview, IL

Posted Sep 28, 2025

Unload truck of new merchandise and supplies - distribute to the proper areas and departments. Load outbound merchandise and supplies onto the truck.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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