Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Customer Support Specialist, Merchant Payments

Company: Uber

Location: Chicago, IL

Posted Sep 26, 2025

High flexibility - When the only constant is change, you're ready to roll with the punches while remaining customer-centric and driving resolutions.

Construction Project Manager

Company: Airoom

Location: Lincolnwood, IL

Posted Sep 26, 2025

PMP certification or equal preferred with 15+ years of industry experience including some residential construction and 10 years of experience in production…

Licensed Security Supervisor

Company: Andy Frain Services

Location: Wheaton, IL

Posted Sep 26, 2025

Req Benefits: - Comprehensive medical, dental, vision, and STD insurance - 401(k) plan for future savings - Generous paid time off to recharge - Competitive…

Trim Carpenter & Master Tradesman

Company: Airoom Architects, Builders and Remodelers

Location: Hinsdale, IL

Posted Sep 26, 2025

Chicagoland's largest Design/Build firm, Airoom, is seeking in house master tradesmen for interior framing, cabinetry and trim, tile and wood flooring, light…

Lead IT Business Analyst

Company: Fortune Brands

Location: Deerfield, IL

Posted Sep 26, 2025

1+ years of experience with systems design and development from business requirements analysis through implementation. General leadership and management skills.

Experienced Commercial Construction Carpenter

Company: Tuscany Construction

Location: Lombard, IL

Posted Sep 26, 2025

Experience in *light-gauge metal framing, rough carpentry, drywall, doors/hardware, FRP/bath accessories/other trim carpentry, and acoustical ceiling…

Unarmed security Officer

Company: Titan Security Group

Location: Northfield, IL

Posted Sep 26, 2025

Control access for patrons, visitors, or vendors as required. Conduct extensive patrols (up to 10 miles per day) to guard against theft and ensure safety.

Weekend Surveillance Security - Daily Pay

Company: GardaWorld Security Services U.S.

Location: Northbrook, IL

Posted Sep 26, 2025

Control access to secure areas and verify the identities of visitors. A comprehensive benefits package including medical, dental, and vision insurance plans, a…

Architect/Project Manager

Company: Globetrotters Engineering Corporation

Location: Chicago, IL

Posted Sep 26, 2025

Prepare design and contract drawings using advanced design tools. In partnership with Project Director, manage a team in the design and construction…

1st Grade Teacher for Immediate Hire!

Company: Northwest Indiana Lighthouse Charter Schools

Location: East Chicago, IN

Posted Sep 26, 2025

Of Ed. Teaching license OR verifiable progress toward your license. An academic coach who provides consistent, relevant, and individualized feedback based on in…

Associate Marketing Manager

Company: Molson Coors

Location: Chicago, IL

Posted Sep 26, 2025

You will think creatively to develop unique, engaging sell stories and brand and category solutions rooted in shopper insights to produce best in class…

Full Stack Web Developer

Company: American Academy of Sleep Medicine

Location: Darien, IL

Posted Sep 26, 2025

Ability to think creatively and develop innovative solutions. Competence in reading, analyzing, and interpreting technical and business documents.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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