Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Installer/plumber

Company: INSIDE OUT HOME SOLUTIONS LLC

Location: Downers Grove, IL

Posted Sep 25, 2025

Knowledge of plumbing systems; a plumbing license is a significant plus. Troubleshoot and resolve any issues that may arise during installation.

AI Engineer

Company: IFS

Location: Chicago, IL

Posted Sep 25, 2025

You will work across the stack—prompting, tools, retrieval, evaluation, guardrails, and backend services—collaborating closely with product, design, and data…

Lead HVAC Installer

Company: AA Service Co. Heating, Cooling, and Plumbing

Location: Northbrook, IL

Posted Sep 24, 2025

*Fully Stocked Warehouse & Parts Runners:* We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your…

Benefits Client Services Representative I

Company: PAYLOCITY CORPORATION

Location: Schaumburg, IL

Posted Sep 25, 2025

The Benefit Account Manager I plays a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships…

Manhattan QA Lead

Company: Deloitte

Location: Chicago, IL

Posted Sep 25, 2025

The ideal candidate will have hands-on experience with Manhattan Active WMS, strong technical skills API, WMS Interfaces testing, and a proven track record of…

Senior / Staff Product Engineer / Java / Python / AI / React

Company: Motion Recruitment

Location: Chicago, IL

Posted Sep 25, 2025

Strong Communications skills and ability to translate technical concepts for cross-functional teams. Design, develop, and maintain backend systems.

Commercial/Residential HVAC Service Technician

Company: Air-Rite Heating & Cooling, Inc

Location: Chicago, IL

Posted Sep 25, 2025

This position requires the ability to work independently in the field, manage service calls efficiently, and maintain clear communication with clients and…

Cybersecurity Forensic Analyst - Senior

Company: Huntington Bank

Location: Chicago, IL

Posted Sep 25, 2025

Bachelor's degree in Information Systems, Computer Science or related field preferred. Comply with the organization's cybersecurity policies, procedures among…

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Company: Deloitte

Location: Chicago, IL

Posted Sep 25, 2025

This role involves teaching technical AI skills, engaging in early-stage engineering work, and incubating innovative products from concept to code.

Customer Experience Data Analyst for Merchant Payment Services

Company: U.S. Bank National Association

Location: Chicago, IL

Posted Sep 25, 2025

Advanced proficiency in Qualtrics (or other CX tools), including the ability to design, build, and manage CX dashboards, apply filters, and generate insights…

Machine Operator

Company: Elite Staffing

Location: Franklin Park, IL

Posted Sep 25, 2025

May be required to obtain forklift certification. Provide support and guidance to less experienced personnel. Consistently and safely operate extrusion machines…

CDL Driver

Company: TMC Transportation

Location: Chicago, IL

Posted Sep 25, 2025

TMC's Employee Stock Ownership Plan (ESOP) makes drivers employee owners. $100,000 for experienced drivers. Experienced drivers get $1,000 orientation pay.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages

© 2026 Job Transparency. All rights reserved.