Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Sr. Accountant - Close and Consolidations

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Sep 19, 2025

Acts as a key contact for various internal and external partners with the ability to communicate succinctly and interpret financial results in non-technical…

Rod Tech

Company: Four Seasons Heating And Air Conditioning Llc

Location: Bridgeview, IL

Posted Sep 20, 2025

Provides plumbing information by answering questions and requests. Complies with federal, state, and local building and plumbing codes by enforcing adherence to…

Roofing Laborer

Company: Clark Roofing Company

Location: Broadview, IL

Posted Sep 22, 2025

Valid driver’s license with a clean driving record. You will be responsible for completing service calls, reports, and ensuring high-quality, efficient work.

Brand Ambassador/Sales Associate

Company: YJA

Location: Blue Island, IL

Posted Sep 22, 2025

Report event data and photos as assigned. Meet weekly sales quota/goals. Develop sales skills and learn how to enhance them over time.

Client Advisor (Full Time Sales Associate)

Company: CH Carolina Herrera

Location: Chicago, IL

Posted Sep 22, 2025

For the company clientele, providing excellent customer service and driving customer loyalty. Processing transactions accurately and efficiently.

Laborer

Company: Four Seasons Heating And Air Conditioning Llc

Location: Bridgeview, IL

Posted Sep 20, 2025

Assist with procurement of tools. Breaking up and restoring concrete. Strong customer service, communication, and teamwork skills are necessary.

Security Officers - Full Time - $22.15/hr

Company: Sunstates Security

Location: Northlake, IL

Posted Sep 22, 2025

Maintain a daily audit of all equipment to include cameras, keys, phones, and other necessary tools required to complete Securities day-to-day.

Registered Nurse

Company: Oak Street Health

Location: Chicago, IL

Posted Sep 22, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Experienced Commercial Painter

Company: Southwest Coating Services

Location: Bridgeview, IL

Posted Sep 22, 2025

Reliable vehicle, valid driver's license and proof of insurance. 401K matching after 6 months of employment. Wallcovering installation a plus, but not required.

Ace Hardware Home Services - Senior Accountant

Company: Ace Hardware Corporation

Location: Oak Brook, IL

Posted Sep 20, 2025

This will require the Senior Accountant II to prepare analysis, interpret the results of the analysis, present findings and recommendations to management, and…

Staff Accountant

Company: IPS Corporation

Location: Downers Grove, IL

Posted Sep 20, 2025

Bachelor's degree in accounting, finance, or a related field. Capitalize CWIP based on analysis and ensure proper classification. 401(k) with Company Match.

Vendor Risk Analyst

Company: Combined Insurance

Location: Chicago, IL

Posted Sep 19, 2025

Maintain a vendor risk management framework, including policies, procedures, and tools to assess and monitor vendor risks. A company-match 401(k) plan.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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