Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Staff Accountant

Company: Addison Group

Location: Chicago, IL

Posted Sep 18, 2025

Provide financial analysis as requested in a timely manner, conforming to standards as assigned. Monthly review of agency cost centers to analyze actual…

Special Education Teacher

Company: Betty Shabazz International Charter Schools

Location: Chicago, IL

Posted Sep 19, 2025

Evidence classroom management practices that fosters respects as well as affirm and inspire students to become self-confident, independent, successful learners,…

Northbrook - Housekeeper

Company: Transforming Age

Location: Northbrook, IL

Posted Sep 18, 2025

CPR and First Aid training may be required per state/local guidelines. Must pass a background check and pre-employment drug screen, may be required to complete…

Cybersecurity Analyst

Company: Delan Associates, Inc

Location: Lemont, IL

Posted Sep 18, 2025

The contractor shall adhere to all policies and procedures of the ANL Computer Protection Program, must not bypass any procedures established to protect data,…

Customer Experience Manager

Company: Flexco

Location: Downers Grove, IL

Posted Sep 18, 2025

Minimum of 8 years of experience in customer experience, customer success, or a related field. Meeting with and/or surveying distributors to assess customer…

Cyber Risk Analyst

Company: Delan Associates, Inc

Location: Lemont, IL

Posted Sep 18, 2025

For the candidate within driving distance of the Lab, there may be rare times to be onsite for in-person meetings, assessments, or presentations.

Graphic Designer

Company: Colliers

Location: Chicago, IL

Posted Sep 18, 2025

Bachelor’s Degree in a relevant field. 4+ years of graphic design experience. Your role at Colliers will be strategic, conceptual, and executional—leveraging…

CNC Operator/Machinist

Company: JM Industries LLC

Location: Chicago Heights, IL

Posted Sep 18, 2025

Plans machining by studying work orders, blueprints, engineering plans, materials specifications, orthographic drawings, reference planes, locations of surfaces…

Head Cook, Full Time

Company: Generations at Regency LLC

Location: Niles, IL

Posted Sep 18, 2025

Maintain a clean, organized and safe kitchen. Strong organizational and multi-tasking skills. HEAD COOK, FULL TIME - Generations at Regency, Niles, Illinois -…

Catalyst Maria Elementary Teacher

Company: Catalyst Schools

Location: Chicago, IL

Posted Sep 18, 2025

Current Professional Educators License in the state of Illinois. Clear evidence of scholar academic growth on IAR, ISA, FastBridge, and curriculum-based…

Bilingual CSR Mobile Sales Multiple Positions and Locations!

Company: PeopleShare

Location: Chicago, IL

Posted Sep 18, 2025

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin,…

Solar Foreman / Lead Electrician (Must Have Commercial Solar Experience)

Company: AEON Staffing Group

Location: Chicago, IL

Posted Sep 18, 2025

A valid driver’s license and willingness to travel. Our client, one of the fastest-growing commercial solar engineering, procurement, and construction (EPC)…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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