Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Billing Customer Service Specialist

Company: Banner Personnel Services, Inc.

Location: Chicago, IL

Posted Oct 21, 2025

Must be able to complete projects within the time allowed, be meticulous, be able to multitask, handle customer service inquiries both in person and by phone,…

Senior Data Scientist, Responsible AI

Company: BMO US

Location: Chicago, IL

Posted Oct 21, 2025

Master’s or PhD degree in data science or a related field is required, with a preference for candidates that have specialized in the technical aspects of…

Customer Service Representative

Company: Magnum LTD (ND)

Location: Elk Grove Village, IL

Posted Oct 21, 2025

Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state…

Software Engineering Fellowship - Summer 2026

Company: CME Group

Location: Chicago, IL

Posted Oct 21, 2025

Studying Computer Science or related field. Although students at all levels are welcome to apply, this program is targeted towards rising sophomore and junior…

Staff Pharmacist Hybrid

Company: Orsini - Rare Disease Pharmacy Solutions

Location: Elk Grove, IL

Posted Oct 21, 2025

Candidate must be licensed in the state of Illinois. Additional multi-state licensure preferred. Ensuring compliance with federal, state and local laws and…

Graphic Designer, Part Time

Company: PAWS Chicago

Location: Chicago, IL

Posted Oct 21, 2025

Manual dexterity to operate standard office equipment (e.g., computer keyboard, mouse, telephone, copier, printer).

Unarmed Security Officers

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

Valid driver's license (preferred). Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention,…

Golf Course Security Officer

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

PERC Card: Ability to obtain a valid Permanent Employee Registration Card (PERC). The primary responsibility of this position is to assist with the safety and…

Staff Pharmacist Hybrid

Company: Orsini Pharmaceutical Services

Location: Elk Grove, IL

Posted Oct 21, 2025

Candidate must be licensed in the state of Illinois. Additional multi-state licensure preferred. Ensuring compliance with federal, state and local laws and…

Electrician

Company: Four Seasons Master

Location: Bridgeview, IL

Posted Oct 21, 2025

Requirements: Minimum of 3 years of electrical experience required; should be adept in residential service upgrades and generator installs, as well as have…

Customer Service Representative

Company: Cintas

Location: Chicago, IL

Posted Oct 21, 2025

Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and…

Energy Business Analyst

Company: CME Group

Location: Chicago, IL

Posted Oct 21, 2025

The Energy BLM Analyst will work in partnership with the Energy Products team to design and implement the business line strategy.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages

© 2026 Job Transparency. All rights reserved.