Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Journeyman Plumber

Company: Point Plumbing Inc

Location: Elmwood Park, IL

Posted Sep 03, 2025

A valid commercial driving license is preferred but not mandatory. Utilize hand tools, power tools, and welding equipment for various plumbing tasks.

Lead Data Insights Analyst

Company: BMO Financial

Location: Chicago, IL

Posted Sep 03, 2025

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and…

Lead Machine Learning Engineer

Company: Capital One

Location: Chicago, IL

Posted Sep 03, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

CDL A Transportation Driver - Home Daily

Company: Dayton Freight

Location: Des Plaines, IL

Posted Sep 03, 2025

At least 18 months of commercial driving experience. Perform pre and post trip inspections on tractor/trailer. Maintain cleanliness of company vehicle.

Customer Service Representative - Specialty Care Building Perioperative Services

Company: University of Illinois

Location: Chicago, IL

Posted Sep 03, 2025

Screens and routes incoming calls to appropriate parties (using telephone paging system if necessary); relays general information and information concerning…

Business Data Scientist, Machine Learning

Company: Google

Location: Chicago, IL

Posted Sep 03, 2025

4 years of experience using analytics to solve product or business problems, coding (e.g., Python, R, SQL), querying databases or statistical analysis.

Graphic Designer

Company: Number Project, LLC

Location: Chicago, IL

Posted Sep 03, 2025

Produce artwork for signage, swag, stage design elements, and print collateral. Create digital/social graphics that bring campaigns to life.

Club Housekeeper | Union Padel Club

Company: Lakeshore Sport & Fitness

Location: Chicago, IL

Posted Sep 03, 2025

As a Club Housekeeper, you’ll be responsible for making sure our courts, locker rooms, lounges, and other areas are always clean, safe, and welcoming for…

Lead Software Engineer (Java & AWS)

Company: Capital One

Location: Chicago, IL

Posted Sep 03, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Executive Kitchen Manager

Company: Cooper's Hawk Winery & Restaurants

Location: Oak Park, IL

Posted Sep 03, 2025

Preferred certifications include ServSafe and state/local licensing requirements. Ensure strong collaboration between kitchen and front-of-house operations.

Customer Service/Sales Representative

Company: Vici Marketing, Inc

Location: Oak Lawn, IL

Posted Sep 03, 2025

Engage with customers through various channels, including phone calls, emails, and chat, to provide information about products and services.

Lead/Trim Carpenter

Company: ME Olson Construction

Location: Elmhurst, IL

Posted Sep 03, 2025

Utilize hand tools and power tools efficiently for various construction tasks. Experience with plumbing, electrical work, metal stud framing, construction…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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