Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Data Scientist

Company: PayPal

Location: Chicago, IL

Posted Sep 03, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Retail Sales Associate (Electronics Repair)

Company: Asurion

Location: La Grange, IL

Posted Sep 02, 2025

Provide technical expertise, troubleshoot, and repair customer electronic devices. Through interactions with customers, our experts demonstrate integrity in…

Medical Contact Center Agent (Bilingual English/Spanish)

Company: The Chicago Lighthouse

Location: Chicago, IL

Posted Sep 03, 2025

STATEMENT OF PURPOSE: The Medical Contact Center Agent will be responsible for outbound and inbound calls, voicemails, and emails to/from insurance plan members…

Service Plumber

Company: R.Difoggio and Sam Plumbing and Sewer Co.

Location: Chicago Ridge, IL

Posted Sep 02, 2025

Diagnose, repair, and maintain various plumbing systems, fixtures, and equipment for residential and commercial clients.

Commercial Plumbing Service Technician

Company: Confidential

Location: Elk Grove Village, IL

Posted Sep 02, 2025

. Must have a valid driver's license and a safe driving record and be able to work in the Chicagoland and NW Indiana corridor. . 30 Hour OSHA Training a plus.

Registered Nurse - Cantonese Bilingual

Company: Oak Street Health

Location: Chicago, IL

Posted Sep 03, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Project Director - Commercial Construction

Company: Knight Commercial Services

Location: Chicago, IL

Posted Sep 02, 2025

Oversee all daily field operations to ensure proper site safety, construction, progress, quality control and a clean site. Must be able/willing to travel.

Special Agent: Education/Teaching Expertise

Company: Federal Bureau of Investigation

Location: Chicago, IL

Posted Sep 03, 2025

Candidates must have a bachelor’s degree or higher (preferably in education or a related field) from a U.S. accredited college or university.

Hospital Security Officer

Company: American Heritage Protective Services, Inc.

Location: Olympia Fields, IL

Posted Sep 02, 2025

Receive all emergency and non-emergency incoming calls to the dispatch center while soliciting descriptive information to determine the nature and urgency of…

Retail Sales Associate- Water Tower (Part Time)

Company: Eileen Fisher

Location: Chicago, IL

Posted Sep 03, 2025

Employee and Friends & Family discount. Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks.

Staff Software Engineer

Company: Grainger

Location: Chicago, IL

Posted Sep 03, 2025

Proven experience collaborating across teams to develop and implement software engineering best practices. Providing the right product at the right price is…

CUSTODIAN - The Dump Furniture

Company: NEW VENTURE HOLDINGS, LLC

Location: Lombard, IL

Posted Sep 02, 2025

Safe handling of all chemicals and cleaning agents. Employee discount on already great deals. Ensure the highest degree of cleanliness in center is consistently…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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