Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Lead Environmental Services Technician/Housekeeping - Full-Time, Evenings (3:00pm-11:30pm)

Company: Shirley Ryan AbilityLab

Location: Chicago, IL

Posted Aug 21, 2025

Inspect equipment to insure cleanliness and state of repair; report any discrepancies to supervisor. Be responsible for setting up meeting and conference rooms…

Event Security Officer – Festivals & Special Events

Company: Inner Valor

Location: Chicago, IL

Posted Aug 21, 2025

PERC card & 20-hour Basic Security Training certification. CPR/First Aid certification (preferred). Conduct access control, verifying IDs and enforcing entry…

Business Support Analyst / Data Analyst

Company: AtkinsRéalis

Location: Chicago, IL

Posted Aug 21, 2025

BA/BS/BBA in Finance, Accounting, Business Management, Engineering, or related field. For over 50 years, we’ve partnered with public and private clients across…

Senior Agentic AI Data Scientist

Company: The Hartford

Location: Chicago, IL

Posted Aug 21, 2025

This includes object-oriented programming, unit testing, version control using Git, and familiarity with (or curiosity about) design patterns and best practices…

2026 Outsourced Finance and Accounting Consultant Entry Level Staff

Company: Plante Moran

Location: Chicago, IL

Posted Aug 21, 2025

Preferred: On track to complete the requisite degree and supporting credits to sit for the CPA exam, with the goal of successfully obtaining your CPA license.

UI Health - Extra Help Staff Nurse I - 8E Adult Psychiatry

Company: University of Illinois

Location: Chicago, IL

Posted Aug 21, 2025

Psychiatric Nurse certification a plus. Engages and obtains information from patient and/or family to develop an appropriate patient educational plan.

Marketing Manager

Company: Marriott International, Inc

Location: Chicago, IL

Posted Aug 22, 2025

Promotes on-brand messaging to customers through traditional, digital, and social media channels with the goal of driving revenue and supporting total hotel…

Full time shopping plaza security officers

Company: Per Mar Security Services

Location: Chicago, IL

Posted Aug 21, 2025

Must have personal own vehicle! . The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

Flex Security Officers - $23.50/hr

Company: Sunstates Security

Location: Northlake, IL

Posted Aug 21, 2025

The flex officer provides trained, competent support by working shifts which become open due to illness, call-offs, weather, vacation, or other causes.

Fitter (General Laborer)

Company: Door and Window Guard Systems (DAWGS)

Location: Chicago, IL

Posted Aug 21, 2025

Valid driver's license & clean driving record for the past 2 years (no more than 2 points). Previous construction, physical labor, and/or driving experience is…

Overnight Security Officer – Medical Facility

Company: Inner Valor

Location: Chicago, IL

Posted Aug 21, 2025

Monitor access points, verify credentials, and enforce entry policies for staff, visitors, and vendors. CPR/First Aid certification (preferred).

High-End Jewelry/Timepiece Sales Specialist

Company: Burdeen's Jewelry

Location: Chicago, IL

Posted Aug 21, 2025

Consistently develop client relationships and exceed monthly targets through a passion for building your own successful business.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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