Strong Customer Service Skills Jobs in Multiple Locations

1,194,802 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Multiple Locations area.

Interdisciplinary Supervisory Archeologist/Geologist

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 29, 2024

The BLM is hiring for new career positions in Elko and Carson City, NV. The agency values its employees and offers a 20% incentive. For more information, visit the Elko or Carson City Chamber of Commerce.

Community Planner - Direct Hire

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 29, 2024

The Community Planner position assists with technical, administrative, and program management aspects of community planning in the agency.

Supervisory IT Specialist

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Sep 29, 2024

This position is located at the Department of Housing and Urban Development Office of the Chief Information Officer. It is also open to Status eligibles under announcement 25HUD2424.

PATHWAYS RECENT GRADUATE (PDP) - Financial Specialist

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 29, 2024

The position provides up to 24 months of entry-level career development training for participants to learn and apply technical skills in the finance field. Participants will work with seasoned professionals as apprentices through mentored on-the-job training.

Supervisory Wildland Firefighter (Assistant IHC Superintendent) - Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 29, 2024

The BLM is hiring for a new career opportunity, with a focus on its people being its most precious resource. The job posting highlights the agency's commitment to its employees and the potential for multiple vacancies to be filled.

Emergency Management Specialist (Mitigation)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 29, 2024

The primary purpose of this position is to perform emergency management work, utilizing knowledge of emergency management and related directives, policies, regulations, procedures, and methods.

Program Support Assistant

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Sep 29, 2024

The job involves administrative management activities, including fiscal and budget management, travel, payroll, procurement, and supply chain management.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Contract Audit Agency

Location: Multiple Locations

Posted Sep 29, 2024

DCAA is ranked in the top third of the Best Places to Work in the Federal Government. This agency is recognized for its positive work environment.

Supervisory Wildland Firefighter (Assistant Fire Helicopter Crew Supervisor) - Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 29, 2024

The BLM is hiring for a new career opportunity, with a focus on its people being its most precious resource. The job posting highlights the agency's commitment to its employees and the potential for multiple vacancies to be filled.

Civil Engineer (Highway) - Direct Hire

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 29, 2024

The position is in a Federal Highway Administration FHWA Federalaid Division or Federal Lands Highway Division Office. The Civil Engineer Highway assists in managing and promoting assigned Federal Highway Programs within the state or as a shared resource in multiple states.

Environmental Protection Specialist - Direct Hire

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 29, 2024

The position involves performing developmental assignments on program and project-related issues associated with the Federalaid Highway Program, ensuring transportation projects meet implementing regulations and procedural requirements.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 29, 2024

The incumbent serves as a Realty Specialist providing services in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages