Strong Customer Service Skills Jobs in New York City, NY

1,716,793 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Head of Marketing

Company: NDK Cyber

Location: Brooklyn, NY

Posted Oct 02, 2025

Strong storyteller across technical and executive audiences. Scrappy, hands-on builder comfortable in zero-to-one environments.

Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Industrial Electrician - Lawrenceville, PA

Company: Summit Service Solutions

Location: New York State

Posted Oct 02, 2025

To qualify, we require you to have a minimum of 4 years of industrial electrical experience, a valid driver’s license, and reliable transportation.

Junior Designer

Company: Goodwin Procter LLP

Location: New York, NY

Posted Oct 02, 2025

Solid foundation in core design principles (ex: typography, color, layout, hierarchy); knowledge of print production and digital design best practices.

Junior AI Engineer

Company: Bayview Asset Management

Location: New York, NY

Posted Oct 02, 2025

Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical stakeholders.

Lead HVAC Installer - Up to $25/hr + Up to $3,000 Sign on + 100% Company-paid Benefits

Company: WEEKS SERVICE COMPANY

Location: League City, TX

Posted Oct 02, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Data Analyst – Cycling & Micromobility Unit

Company: DEPARTMENT OF TRANSPORTATION

Location: Manhattan, NY

Posted Oct 02, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

Regional Marketing Manager

Company: Blinds To Go

Location: New York, NY

Posted Oct 02, 2025

Plan and execute regional marketing strategies across multiple channels including digital, print, email, event and social media; driving retail foot traffic and…

AWS Cloud Engineer – AWS Lambda

Company: Resourceful Talent Group

Location: New York, NY

Posted Oct 02, 2025

Lead serverless-focused infrastructure design and development. Our client, an innovative and fast-growing SaaS company in the digital asset management industry,…

Anaplan Model Builder/Developer

Company: Technosphere, Inc.

Location: New York, NY

Posted Oct 02, 2025

Anaplan certification is a plus. Must work well in a team environment while being a resourceful, independent self-starter able to work effectively with minimal…

Pharmacist (FT) - NY Remote

Company: Capsule

Location: New York, NY

Posted Oct 02, 2025

Valid New York pharmacist license in good standing required. As a Staff Pharmacist, you will play a crucial role in ensuring the accurate and timely delivery of…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages