Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Lead AI Engineer (FM Hosting, LLM Inference)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Plumbing Technician

Company: Oro Pro Plumbing Inc

Location: Redwood City, CA

Posted Oct 02, 2025

Valid California driver’s license with a clean driving record. Provide excellent customer service, explain work performed, and answer client questions.

Manufacturing Operator

Company: Chemelex

Location: Redwood City, CA

Posted Oct 02, 2025

Safety and compliance: follow all safety protocols and guidelines to ensure a safe working environment for yourself and your colleagues.

Sign & Graphics Installer / Production Specialist

Company: FASTSIGNS Redwood City

Location: Redwood City, CA

Posted Oct 02, 2025

Valid driver's license with an excellent driving record and reliable transportation. Safely use a variety of power tools and hand tools, including but not…

Residential Plumber

Company: Clarkstown Heating & Air Conditioning Corp.

Location: Pearl River, NY

Posted Oct 02, 2025

Proper level of power tool use, and all tools plumbing. Effectively communicates and consults with homeowners to give them the best option on repair and…

CDL-A Dedicated Solo Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Jersey City, NJ

Posted Oct 02, 2025

3+ months of current CDL-A driving experience. Home Time: Most drivers get home weekly but you will be home at least every other weekend for 34-hour reset.

Campus Undergraduate Full-Time - 2026 Software Engineer I, Technology - New York, NY

Company: Amex

Location: New York, NY

Posted Oct 02, 2025

Bachelor’s degree program in Computer Science, Computer Engineering, or other technical field. Some entry level software development experience, design, or…

Content Assurance Controls Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Oct 02, 2025

Foundational knowledge in Content Assurance/Moderation or security domains (AI/ML, Data Science, Identity and Access Management, Configuration Management,…

Temporary Hall Cleaner

Company: CarnegieHall

Location: New York, NY

Posted Oct 02, 2025

For a temporary period, we are seeking a motivated Hall Cleaner to ensure all areas associated with Carnegie Hall performances are prepared for audiences,…

Hybrid Graphic Designer - Mon - Fri - 10am-6pm

Company: Williams Lea

Location: New York, NY

Posted Oct 02, 2025

Understand the restrictions and limitations of the design deliverables process and manage client expectations (where appropriate) through providing education in…

Information Security Access Analyst

Company: Softinc

Location: New York, NY

Posted Oct 02, 2025

Access Management Analyst will work with customers to provision access using established processes, complete access certifications, manage customer feedback for…

Principal Associate, Data Scientist - US Card (New To Credit Team)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 3 years of industry experience in data science, or PhD in “STEM” field (…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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