Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Digital Intel & Investigations Operations Analyst

Company: NBCUniversal

Location: New York, NY

Posted Aug 29, 2025

Monitor and analyze open-source intelligence, social media platforms, and internal security tools to identify emerging threats and risks to NBCUniversal assets.

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Physician - Family Practice

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Aug 31, 2025

View Details Apply on healthecareers.com

Freelance Finance SQL Expert - AI Trainer

Company: Mindrift

Location: New York State

Posted Aug 29, 2025

Influence how future AI models understand and communicate in your field of expertise. Strengthen your SQL and data analysis skills through hands - on tasks.

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Sr. Analyst, Compliance Program Effectiveness Data and Aggregation

Company: TD Bank

Location: New York, NY

Posted Aug 29, 2025

Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area.

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Data Scientist/Machine Learning Expert

Company: Legacy Enterprise LLC

Location: New York, NY

Posted Aug 29, 2025

Familiarity with additional tools/languages (e.g., R, MATLAB, Java) for data analysis. *Machine Learning (ML) Integration*: Develop and integrate predictive ML…

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Maternal-Fetal Medicine Faculty

Company: The University of Iowa

Location: Iowa City, Iowa

Posted Aug 31, 2025

View Details Apply on healthecareers.com

MAT Registered Nurse/Care Manager

Company: Sun River Health

Location: New York, NY

Posted Aug 30, 2025

Panel monitoring (The nurse is responsible for MAT excel spreadsheets (case conference, discharge, and patient master list). Complete MAT Patient care plans.

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Male Locker Attendant

Company: AIRE Ancient Baths

Location: New York, NY

Posted Aug 30, 2025

Monitor locker room areas to maintain privacy, security, and tranquility for all guests. Assist guests with lockers, robes, towels, and other amenities as…

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Software Engineer, Frontend - SevenRooms

Company: DoorDash

Location: New York, NY

Posted Aug 29, 2025

You have a BS degree in Computer Science, similar technical field of study or equivalent professional experience with 3+ years of software engineering…

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Per Diem RNs

Company: Gotham Per-diem

Location: New York, NY

Posted Aug 29, 2025

Current and active NY State Registered Nurse (RN) license. Exceptional clinical, communication, and critical thinking skills.

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Hospital Based Cardiologist - Buffalo, New York

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 31, 2025

View Details Apply on healthecareers.com

Regional Marketing Manager

Company: Blinds To Go

Location: New York, NY

Posted Aug 29, 2025

Plan and execute regional marketing strategies across multiple channels including digital, print, email, event and social media; driving retail foot traffic and…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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