Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Accounting Manager

Company: Fora Financial

Location: New York, NY

Posted Aug 29, 2025

Collaborate with VP on unit economics analysis and monitoring of cost efficiencies. Consolidate and analyze financial data (budgets, income statement, forecasts…

Storage Engineer

Company: STAND 8

Location: New York, NY

Posted Aug 28, 2025

This project will require the person to be remote commutable within the Los Angeles CA, New York tri-state area, or Orlando FL, and to be part of a rotational…

Welder

Company: Astrid & Miyu

Location: New York, NY

Posted Aug 28, 2025

As a leader in your field you will consistently deliver an experience aligned with all our experiential retail pillars - Community & Connection, Memorable…

Elementary Teacher

Company: Uncommon New York City Charter Schools

Location: New York, NY

Posted Aug 29, 2025

Uncommon Schools teachers are required to become certified in the state of New York within a reasonable period after beginning employment.

Executive Chef

Company: Rubirosa Restaurant

Location: New York, NY

Posted Aug 29, 2025

Ideal candidate will have experience in managing a HIGH VOLUME Italian kitchen and be excited to work in a true family atmosphere with amazing staff and…

[Immediate Hire] Middle School Humanities Teacher

Company: DREAM

Location: New York, NY

Posted Aug 29, 2025

Establish and maintain strong relationships and regularly communicate scholars’ progress towards academic, social-emotional, and behavioral goals and with…

Truck Driver - Local Class Part Time - Penske Logistics

Company: Penske

Location: Union City, CA

Posted Aug 29, 2025

Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines. 1 year of documented tractor-trailer experience in the last 3…

Middle School Math Teacher

Company: Uncommon New York City Charter Schools

Location: New York, NY

Posted Aug 29, 2025

Certification is not required to be hired at Uncommon, but you do need to meet NY state certification eligibility requirements.

Marketing Operations Specialist

Company: OpenAsset

Location: New York, NY

Posted Aug 29, 2025

Partner with cross-functional stakeholders to evaluate and enhance the marketing technology stack, ensuring alignment with overall revenue operations strategy.

Retail Team Member

Company: ISA HR CONSULTING

Location: New York, NY

Posted Aug 29, 2025

Operate the Point of Sale (POS) system for transactions, ensuring accurate cash handling and cashiering duties. Job Types: Full-time, Part-time.

Business Analyst

Company: UNIVERSAL Technologies

Location: New York, NY

Posted Aug 28, 2025

Author and review functional and technical specifications with both business and technical teams. This role involves close collaboration with technical teams…

Finish Carpenter / Installer

Company: Brian and Co. General Contracting Inc.

Location: Brooklyn, NY

Posted Aug 29, 2025

Utilize hand tools and power tools to complete carpentry tasks efficiently. Strong knowledge of hand tools and power tools relevant to carpentry tasks.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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