Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

401(k) health insurance life insurance

Registered Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Aug 18, 2025

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full-time academic

Urologist - Assistant/Associate/Professor

Company: Louisiana Health Sciences Center New Orleans

Location: New Orleans, Louisiana

Posted Aug 18, 2025

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Senior Machine Learning Engineer (ML Algorithms, Deep Learning, Python, AWS)

Company: Capital One

Location: New York, NY

Posted Aug 18, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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Long-term Substitute Teacher - $210 daily

Company: Kokua Education

Location: New York, NY

Posted Aug 18, 2025

Teach 5 consistent days/week in the same school and teaching assignment. Access full-time teaching opportunities at top rated K-12 schools.

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Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Aug 18, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

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457(b) ad&d insurance continuing education credits

Infectious Disease Opportunity in Award-Winning Saratoga Springs, New York

Company: Saratoga Hospital

Location: Saratoga Springs, New York

Posted Aug 18, 2025

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dental insurance health insurance loan repayment program

Emergency Medicine Opportunity in Baker City, OR

Company: Trinity Health

Location: Baker City, Oregon

Posted Aug 18, 2025

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full-time be or bc

OB/GYN (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Aug 18, 2025

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sign-on bonus relocation assistance loan repayment program

Busy, established practice in Metairie has incredible associate opportunity

Company: Oral Surgery Services

Location: New Orleans, Louisiana

Posted Aug 18, 2025

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Typescript Fullstack Engineer

Company: Verneek

Location: New York, NY

Posted Aug 18, 2025

We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its…

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skilled nursing full-time

Continuing Care Utilization Review Coordinator RN

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 18, 2025

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401(k) dental insurance disability insurance

Neonatologist

Company: Pediatrix Medical Group

Location: Plant City, Florida

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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