Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Armed Security Officer- Midtown, Manhattan

Company: Silverseal

Location: New York, NY

Posted Aug 18, 2025

*New York State armed security guard license*. This position is a 1099 independent contractor role.*. Respond to security breaches or emergency situations,…

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Data Scientist III, Research, Play

Company: Google

Location: New York, NY

Posted Aug 18, 2025

Gather information, business goals, priorities, and organizational context around the questions to answer, as well as the existing and upcoming data…

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Commercial HVAC Journeyman Service Technician - Union

Company: Carrier

Location: New York, NY

Posted Aug 18, 2025

Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units. Assemble and install metal ductwork and assist in HVAC system…

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hospital full-time

Nurse Practitioner

Company: Allied Digestive Health

Location: Brick, New Jersey

Posted Aug 18, 2025

View Details Apply on healthecareers.com

ONE DAY Security Event for 9/18/25 MUST HAVE F03-F04

Company: Heightened Security, Inc

Location: New York, NY

Posted Aug 18, 2025

Proven experience as security officer or guard. A security officer must be well-trained in surveillance and dealing with perpetrators.

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Part Time Sales Associate for Luxury Linen Boutique (10011)

Company: Yves Delorme

Location: New York, NY

Posted Aug 18, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

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Legal Financial Analyst

Company: Turn2Partners

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree in Finance, Accounting, or a related field. Conduct variance analysis to identify trends, risks, and opportunities for cost control and…

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Journeyman Electrician

Company: Core Electric MEP Industries LLC

Location: New York, NY

Posted Aug 18, 2025

Troubleshoot and repair electrical issues on commercial construction sites, using hand tools and other specialized equipment.

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relocation assistance parental leave health system

Pediatric Anesthesiologist

Company: Albany Medical Center

Location: Albany, New York

Posted Aug 18, 2025

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403(b) 457(b) dental insurance

Family Medicine Physician Forest Park - Mason City, Iowa- $150k Bonus

Company: Trinity Health

Location: Mason City, Iowa

Posted Aug 18, 2025

View Details Apply on healthecareers.com
hospital full-time be or bc

Otolaryngology Opportunity

Company: Trinity Health

Location: Mason City, Iowa

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Retail Fragrances Sales Support Associate - Dior, Culver City Center - Full Time

Company: Macy’s

Location: Culver City, CA

Posted Aug 18, 2025

Participate in pre-selling and sales driving events to maximize sales. Frequent use of computers and other technology, necessary to perform job functions,…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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