Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

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Clinical Non-Invasive Cardiologist

Company: Albany Medical Center

Location: Hudson, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com
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Internal or Family Medicine Opportunity - PACE - Eddy Senior Care

Company: Trinity Health

Location: Latham, New York

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Security Operations Center Officer

Company: Allied Universal

Location: New York, NY

Posted Aug 15, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

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Assistant Chef - RWC (Part Time)

Company: Boys & Girls Clubs of the Peninsula

Location: Redwood City, CA

Posted Aug 14, 2025

Food Handler's certification (or willingness to obtain upon hire). Track inventory levels for ingredients, tools, and equipment. Assistant Chef - RWC Part Time.

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hospital travel 401(k)

Computed Tomography Technologist - (CT Tech)

Company: AMN Healthcare, Inc. Medical

Location: WOODSVILLE, New Hampshire

Posted Aug 15, 2025

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General Accountant

Company: Marriott International, Inc

Location: New York, NY

Posted Aug 15, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

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sign-on bonus relocation assistance full-time

Advance Your OB/GYN Career with Leadership Opportunities in Scenic New Mexico

Company: Lifepoint Health

Location: Las Cruces, New Mexico

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Senior Analyst, Data and Insights, Growth

Company: The New York Times

Location: New York, NY

Posted Aug 14, 2025

3+ years of experience working with data analytics or data science teams to deliver reporting and analysis. You can also file a report with the Federal Trade…

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Urology Physician -Yuba City, CA

Company: Adventist Health

Location: Yuba City, California

Posted Aug 15, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance per diem

Sports Medicine Orthopedic Surgeons

Company: Catholic Health

Location: Suffolk County, NY

Posted Aug 14, 2025

View Details Apply on healthecareers.com
paid time off parental leave relocation assistance

Urologists

Company: Health New Zealand

Location: New Zealand

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Security officer Fire Guard F80

Company: WATCH GUARD 24/7 LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

Manage and operate fire alarm systems, including understanding major components and ensuring they function correctly. Current Fire Guard Certification (F-80).

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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