Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

full time be or bc

Internal Medicine Physician

Company: Dartmouth Health

Location: New London, New Hampshire

Posted Aug 06, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Full Time Anesthesiologist

Company: Allied Digestive Health

Location: Toms River, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Data Analyst

Company: Optimum

Location: Long Island City, NY

Posted Aug 06, 2025

Position requires a Master’s degree in Computer Science, Information Technology, Business Administration, or a related field, and 3 years of experience with…

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Construction Excavation Laborer

Company: Seylone

Location: New York, NY

Posted Aug 06, 2025

Mandatory OSHA 30 certification with a 10-Hour SST; 40-Hour HAZWOPER certification preferred. Transport equipment and materials to and from sites safely if in…

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Construction Project Manager (Bilingual)

Company: Ugly Dumpling

Location: Flushing, NY

Posted Aug 06, 2025

Report field activities and questions or issues from field team to project manager or design team. This role will dedicate half of their work hours in the field…

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Marketing/Business Development Manager

Company: MOUND COTTON WOLLAN & GREENGRASS

Location: New York, NY

Posted Aug 06, 2025

Drive coordination and planning of local events; work with attorneys to plan CLE content; develop targeted invitation lists to ensure key audience inclusion.

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Senior Graphic Designer

Company: PVE LLC

Location: New York, NY

Posted Aug 06, 2025

Digital & Interactive Design: UI design (buttons, layouts, interactions), Web and mobile design (responsive layouts, design systems), Basic HTML/CSS…

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full time

Gastroenterologist

Company: Bergen Medical Associates

Location: Bergen County, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Armed Security Officer|Retired LEO|Military

Company: AG Security Group

Location: New York, NY

Posted Aug 06, 2025

Active NYS Armed Guard License with valid pistol permit. *Client Liaison & Service Integration:* Collaborate seamlessly with client teams, concierge, and event…

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health system full time be or bc

Outpatient OB/GYN, Freehold

Company: Atlantic Health System

Location: Freehold, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com
dental insurance employee assistance program life insurance

Movement Disorders Physician

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Controller - New York, NY - Part-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Aug 06, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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