Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

health system part time full time

Addiction Medicine Physician – Medical Director

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 04, 2025

View Details Apply on healthecareers.com
full time

Heart Failure Cardiology Nurse Practitioner

Company: Monument Health

Location: Rapid City, South Dakota

Posted Aug 04, 2025

View Details Apply on healthecareers.com
401(k) flexible schedule health insurance

Ob/Gyn Physician

Company: West Ridge Ob/Gyn

Location: Webster, New York

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Skilled HVAC Cooling Service Technician NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. This position handles service calls to customers in…

View Details Apply on SimplyHired
health system full time + 1 tags

Nurse Practitioner - General Surgery Sub-Specialty (Nights)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 03, 2025

View Details Apply on healthecareers.com
flexible spending account health insurance health savings account

Dermatologist needed in Portsmouth, NH

Company: PhyNet Dermatology

Location: Portsmouth, New Hampshire

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

View Details Apply on SimplyHired
flexible schedule malpractice insurance relocation assistance

Physician - Neurologist - Movement Disorders Specialist

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Customer Service Representative (Weekend Required)

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

To provide outstanding Customer Service while answering phones to assist our clients with scheduling appointments to provide service to their homes in a timely…

View Details Apply on SimplyHired
full time

Hematology/Oncology Opportunities with Thriving Health System

Company: WellSpan Health

Location: York, Pennsylvania

Posted Aug 04, 2025

View Details Apply on healthecareers.com
be or bc full time malpractice insurance

OB-GYN Generalist

Company: Axia Women’s Health

Location: Cedar Knolls, New Jersey

Posted Aug 03, 2025

View Details Apply on healthecareers.com

Residential HVAC Maintenance Specialist

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. We have openings for highly technical, professional,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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