Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

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Oral & Maxillofacial Surgeon Director

Company: No Employer

Location: Brooklyn, New York

Posted Aug 04, 2025

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Hvac Field Service Supervisor

Company: Petro Home Services

Location: Maspeth, NY

Posted Aug 04, 2025

Valid driver's license and clean driving record. It is important that you display excellent verbal and written communication, interpersonal, and active…

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CT Intensivist, Northwell Health

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Aug 04, 2025

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Company Flatbed Driver, $1100 paid orientation

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Aug 04, 2025

Transportation is seeking eager CDL A truck drivers for flatbed company driver positions. *Top drivers earn up to $100,000 per year*. *$1,500 sign on bonus*.

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Trauma Physician Assistant

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Aug 04, 2025

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Part Time Psychiatrist

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Aug 04, 2025

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401(k) malpractice insurance paid time off

Remote or In-Person Body Imaging Radiology | Albuquerque, NM | 780K Earnings

Company: Jackson Physician Search

Location: New Mexico

Posted Aug 04, 2025

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Workplace Manager

Company: GWI

Location: New York, NY

Posted Aug 04, 2025

You will be responsible for maintaining high operational standards across the New York office, working closely with the Global Workplace Director, vendors, and…

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Physician Assistant - Pediatrics

Company: PEDIATRIC AFFILIATES,P.A.

Location: Toms River, New Jersey

Posted Aug 04, 2025

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Physician-Internal Medicine: General

Company: Banner Health

Location: Sun City West, Arizona

Posted Aug 04, 2025

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Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Aug 04, 2025

You’ll be collaborating with finance leadership and participating in strategic board-level reporting. Experience with government contracts, grants, and clinical…

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HVAC Project Manager

Company: Owen Thomas Group

Location: New York, NY

Posted Aug 04, 2025

Collaborate with contractors and subcontractors to ensure compliance with contracts and safety standards. Utilize construction management software for project…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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