Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Analyst, Data Analytics

Company: paypal

Location: New York, NY

Posted Aug 02, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Gourmet - Maintenance (Village NYC) Salary Range $16.50 to $16.50/hr

Company: Gourmet Garage

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

Aviation Project Manager

Company: Stantec

Location: New York, NY

Posted Aug 02, 2025

Must have an active U.S. Professional Engineer license. PE license in the State of New York or New Jersey is preferred.

Customer Success Manager

Company: Imagine Learning

Location: New York, NY

Posted Aug 02, 2025

Travel:* You can also expect up to approximately 30% travel, so be sure you have a valid driver’s license and automobile insurance and a clean driving record…

2026 Data & Analytics - Data Specialist - Summer Analyst - United States

Company: JPMorganChase

Location: New York, NY

Posted Aug 02, 2025

Familiarity with data analysis tools and programming languages (e.g., SQL, Python) is a plus. Collaborate with team members to identify project risks and…

Custodian

Company: AIDS Healthcare Foundation

Location: New York, NY

Posted Aug 02, 2025

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. AHF’s core values are:

Carpenter

Company: Housing Works

Location: New York, NY

Posted Aug 02, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

Fairway - Maintenance (Village NYC) Salary Range $16.50 - $16.50/hr

Company: Fairway Markets

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

Service Aide

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 02, 2025

Maintains control over tools and equipment. Keeps mechanical equipment in proper running order. Cleans and disinfects metal containers, sputum disposal room.

Machinist (Mechanic)

Company: Metropolitan Transportation Authority

Location: Jamaica, NY

Posted Aug 02, 2025

Must possess a valid driver's license. Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers…

Customer Service Representative

Company: IME Guards

Location: New York, NY

Posted Aug 02, 2025

What is a Customer Service Representative or Patient Advocate for IME Guards? A patient advocate for IME Guards will accompany a claimant (injury victim) during…

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Aug 02, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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