Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Staff Pharmacist (Full-time)

Company: TABLET WORKS PHARMACY & CO. LLC

Location: Manhattan, NY

Posted Jul 28, 2025

Championing Tech-Enabled Care*: Seamlessly integrate diagnostics and cutting-edge digital tools to personalize the customer journey and demonstrate measurable…

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Sales Assistant

Company: Mamiye Sales Inc

Location: New York, NY

Posted Jul 28, 2025

Support sales during market appointments, whether in person or virtual. Assist sales team with entering orders into system. Must have a passion for sales.

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Growth Marketing Manager

Company: HelloFresh

Location: New York, NY

Posted Jul 28, 2025

Collaborate with the actives management, organic social, and menu teams to develop initiatives that deeply engage customers with our product, brand, and…

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Staff Pharmacist (NY pharmacist license required)

Company: HealthPlus Pharmacy

Location: Brooklyn, NY

Posted Jul 28, 2025

Big part of the job will be providing good customer service. Job Types: Full-time, Part-time.

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full time be or bc health insurance

Residency Program Director - Dermatology

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

RN - Home Health, Part Time

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 28, 2025

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Licensed Pharmacist: Friday Shift 3pm - 12am

Company: ODA Primary Health Care Network

Location: Brooklyn, NY

Posted Jul 28, 2025

The ideal candidate will play a crucial role in ensuring the safe and effective use of medications for our patients.

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Custodian (part-time 20-25 hrs. weekly)

Company: Sunnyside Community Services

Location: Queens, NY

Posted Jul 28, 2025

Sweep/clean sidewalk in front of building, exterior façade, and remove obstructions from walkways. Ensure facility space is kept clean, orderly, and free of…

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Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Jul 28, 2025

Comfortable preparing entries and discussing accounting at a technical level. Manage full-cycle general ledger accounting, including cash bookings, accruals,…

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full time be or bc

Pulmonary/Critical Care

Company: Ballad Health

Location: Johnson City, Tennessee

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Project Manager - Lighting and Controls

Company: DVM Industries

Location: Astoria, NY

Posted Jul 28, 2025

Bachelor's degree in energy efficiency electrical engineering, architecture, or a related technical field. Collect and organize all required project documents (…

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Customer Service Representative

Company: Citarella

Location: New York, NY

Posted Jul 28, 2025

Field and route all incoming telephone calls as needed. Serve as a resource for information including but not limited to: product knowledge, store information,…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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