Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Sales Assistant

Company: Mamiye Sales Inc

Location: New York, NY

Posted Jul 28, 2025

Support sales during market appointments, whether in person or virtual. Assist sales team with entering orders into system. Must have a passion for sales.

Locker Room Attendant

Company: Plus One, an Optum Company

Location: New York, NY

Posted Jul 28, 2025

Prior experience in housekeeping, maintenance or a related field. Greet members and guests as they enter the facility. Dental and Vision coverage plans.

Registered Nurse (RN)

Company: Elev8 Center New York LLC

Location: New York, NY

Posted Jul 28, 2025

Current New York State Registered Nurse license. Currently registered as a professional registered nurse in good standing.

Male Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

GSOC Operator - Shopping Mall -World Trade Center

Company: Allied Universal

Location: New York, NY

Posted Jul 28, 2025

A valid driver's license will be required for driving positions only. The Operator will use a variety of tools that range from access control and alarm…

Licensed Pharmacist: Friday Shift 3pm - 12am

Company: ODA Primary Health Care Network

Location: Brooklyn, NY

Posted Jul 28, 2025

The ideal candidate will play a crucial role in ensuring the safe and effective use of medications for our patients.

Substation Trainee - 90396495 - New York, NY

Company: Amtrak

Location: New York, NY

Posted Jul 28, 2025

. Must have a current valid driver’s license at hiring or transfer. . Knowledge of electrical components and use of various electrical testing devices.

VP, Corporate and Brand Communications - The Americas

Company: Estee Lauder

Location: New York, NY

Posted Jul 28, 2025

Media, and brand perception, driving strategic mitigation measures. Champion the use of digital tools (intranets, video updates, mobile apps, collaboration…

Plumbing Apprentice

Company: Service Ready

Location: Queens, NY

Posted Jul 28, 2025

*plumbing knowledge while assisting technicians on service calls. *Familiarize yourself with local plumbing codes, regulations, and standards, and ensure…

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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