Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Junior Customer Service Representative

Company: AmpedUp-Cali

Location: Culver City, CA

Posted Jul 28, 2025

As a *Junior Customer Service Representative*, you will act as the first point of contact for customers at events, promotional sites, and retail locations.

View Details Apply on SimplyHired

Privacy Risk Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This position requires a candidate who can take the initiative to champion meaningful process improvements, perform detailed analysis of technical and…

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dental insurance disability insurance health insurance

Infectious Disease Physician

Company: Trinity Health

Location: Sioux City, Iowa

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Cybersecurity Controls Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This candidate will be responsible for collaborating with cross-functional control owners to consult and provide guidance for the design and implementation of…

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401(k) health insurance malpractice insurance

Otolaryngologist

Company: Providence Healthcare Group

Location: Morristown, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com
loan repayment program paid time off retirement plan

NURSE ANESTHETIST

Company: U.S. Army 1st Medical Recruiting Battalion

Location: New York, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com
relocation assistance full time be or bc

Pediatric Neurologist Opportunity with Kaiser Permanente in Panorama City, CA

Company: Kaiser Permanente – Southern California Permanente Medical Group

Location: Panorama City, California

Posted Jul 28, 2025

View Details Apply on healthecareers.com
full time

Urologist Physician

Company: Ochsner Health

Location: New Orleans, Louisiana

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Software Engineer, Data Integrity

Company: Google

Location: New York, NY

Posted Jul 28, 2025

We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking…

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health system full time

General Surgery Physician Assistant

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com
401(k) health insurance vision insurance

Medical Tech -

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Jul 28, 2025

View Details Apply on healthecareers.com
full time be or bc sign-on bonus

Physician - OB/GYN

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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