Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

health system part time full time

Otolaryngologist, Somersworth, NH

Company: Mass General Brigham

Location: Somersworth, New Hampshire

Posted Jul 21, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Chief of Gastroenterology

Company: AtlantiCare

Location: Atlantic City, NJ & Galloway, NJ

Posted Jul 21, 2025

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health system per diem be or bc

Per Diem Psychiatrist Opportunities

Company: Hackensack Meridian Health

Location: Multiple Locations New Jersey

Posted Jul 21, 2025

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Wholesale Sales Assistant

Company: Metro1 Solutions, LLC

Location: New York, NY

Posted Jul 21, 2025

Basic computer skills for processing transactions and managing inventory. The ideal candidate will play a crucial role in supporting our sales operations by…

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dental insurance health insurance malpractice insurance

Psychiatry - Emergency

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 21, 2025

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life insurance private practice full time

Experienced, Full-time Nurse Practitioner or Physician Assistant - Englishtown, NJ.

Company: Unified Women's Healthcare

Location: Englishtown, New Jersey

Posted Jul 21, 2025

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continuing education credits dental insurance disability insurance

Pediatric Dermatologist- Optum NY

Company: Optum

Location: Lake Success, New York

Posted Jul 21, 2025

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Luxury Retail Sales Associate/Stylist - Flatiron - NYC

Company: RODD & GUNN - NEW ZEALAND

Location: New York, NY

Posted Jul 21, 2025

Great employee purchasing privileges and staff discount. Passion for delivering world class customer service. You will present with a wealth of passion, energy,…

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loan repayment program malpractice insurance paid time off

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted Jul 21, 2025

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locum per diem

OBGYN

Company: OBStat

Location: Port Jefferson, New York

Posted Jul 21, 2025

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401(k) continuing education credits dental insurance

RN -- CardiopulmonaryRenal

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 21, 2025

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sign-on bonus relocation assistance health system

Pediatric Hepatologist, Cohen Children’s Medical Center

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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