Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Senior Accountant /Trainee 1-2 (NY HELPS) Vacancy ID# 192794

Company: State, Department of

Location: New York, NY

Posted Jul 21, 2025

Minimum Qualification Substitutions: A master's degree in accounting, auditing, or taxation and one year of professional experience in accounting/auditing or…

AI Solutions Lead

Company: ASAP Talent Services

Location: Redwood City, CA

Posted Jul 21, 2025

Partner with engineering and product teams to integrate AI features into existing SaaS products or develop standalone services. Full-time Home Office w/Travel.

Sr. Sales& Marketing Manager- Specialty Chemicals

Company: Pasona N A, Inc.

Location: New York, NY

Posted Jul 21, 2025

Conduct cost and cash flow analysis to determine competitive pricing strategies. Responsible for driving sales, marketing, and business development in the…

Luxury Sales Associate - Peserico Bloomingdale's 59th Street Part time

Company: Peserico

Location: New York, NY

Posted Jul 21, 2025

Responsible for not only driving sales, but ensuring all stores teams are building and developing client relationships.

Bilingual (English/Spanish) Chief Marketing Officer

Company: Confidential

Location: New York, NY

Posted Jul 21, 2025

As CMO, you will play a crucial role in enhancing brand awareness, increasing market share, and driving revenue growth through effective marketing initiatives.

Staff Accountant

Company: Just Salad

Location: New York, NY

Posted Jul 21, 2025

Treasury operations, including wire transfers, check payments, stop payments, check voids, and bank sweeps. Assist with the implementation of new ERP system.

Part-time/ Full-time Security Officers - F-04 Required

Company: Alliance Building Services

Location: New York, NY

Posted Jul 21, 2025

Monitor and patrol premises to ensure the safety and security of property, employees, and visitors. Remain vigilant and proactive in identifying potential…

Senior Vice President- Product Marketing Manager

Company: BNY

Location: New York, NY

Posted Jul 21, 2025

Bachelor’s degree in marketing, business, communications, or related field; master’s degree preferred. Creative thinker with a passion for driving innovation…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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