Strong Customer Service Skills Jobs in New York City, NY

1,717,851 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Central Services Attendant

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Jul 12, 2025

Must be able to operate automated and technical equipment. Distributes and delivers any stored equipment from the CSPD equipment storage room to the requested…

Retail Customer Service Associate II

Company: IKEA

Location: Brooklyn, NY

Posted Jul 11, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

Data Analyst

Company: American Museum of Natural History

Location: New York, NY

Posted Jul 11, 2025

Bachelor’s degree in astronomy, physics or another closely related field. Familiarity with standard tools for data reduction such as IRAF, PyRAF, Pypelt,…

Professional Home Cleaner

Company: Nate Friedman YouTube

Location: New York, NY

Posted Jul 12, 2025

The ideal candidate will be responsible for maintaining cleanliness and sanitation in various environments, ensuring that all areas are spotless and welcoming.

Data Analyst

Company: CASES

Location: Brooklyn, NY

Posted Jul 11, 2025

Commitment to social justice and knowledge of NYC criminal justice system and alternatives to incarceration programs. 12 Paid Holidays per year.

Skills Training Program Coordinator (Building Maintenance and HVAC)

Company: St. Nicks Alliance

Location: Brooklyn, NY

Posted Jul 11, 2025

Participants will be young adult and adult focused, ensuring successful completion and certification of students in accordance with funding guidelines.

Accountant

Company: Open Society Foundations

Location: New York, NY

Posted Jul 12, 2025

The accountant will process payments and supplier/vendor invoices, ensures compliance with local regulations, and performs general and cost accounting…

Chef Manager

Company: Elior Independent School Dining

Location: New York, NY

Posted Jul 11, 2025

NYC Food Handler’s certification, Serv Safe certification and Allertrain certification. Train and develop kitchen team in food, allergen, and workplace safety…

Staff Accountant

Company: LHH Recruitment Solutions

Location: Long Island City, NY

Posted Jul 11, 2025

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance…

High-Profile Restaurant Cleaners (Overnight)

Company: Alliance Building Services

Location: New York, NY

Posted Jul 11, 2025

Previous experience in a cleaning or janitorial role, preferably in a high-profile or hospitality setting. Maintain cleanliness of entryways and common areas.

Analyst - Data Governance & Management

Company: Amex

Location: New York, NY

Posted Jul 12, 2025

Ability to collect business requirements and use them to guide implementation of a technical solution. Strong excel and other technical skills.

Metal Polisher-33615

Company: Harvard Maintenance, Inc

Location: New York, NY

Posted Jul 12, 2025

Certification or training in metal polishing or related field. Ability to interpret technical drawings and specifications.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages