Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Transfer Pricing Senior Manager

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Project Manager

Company: Northwell Health

Location: New York, NY

Posted Jul 11, 2025

Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.

Software Development Engineer

Company: Audible

Location: Culver City, CA

Posted Jul 11, 2025

Collaborate with stakeholders to envision, design, develop, test, and launch impactful software that delights customers and inspires peers.

Japanese / English Bilingual Accountant - Temporary contract (35582)

Company: Activ8 Recruitment and Solutions

Location: New York, NY

Posted Jul 11, 2025

Assist with *annual financial closing* tasks, including data compilation, journal entry support, and reconciliation tracking. J-SOX: 2 years (Required).

Maintenance Worker/Laborer

Company: Hakim Organization

Location: New York, NY

Posted Jul 11, 2025

Perform basic work in concrete, plastering, light electrical (e.g., switches, outlets, light fixture replacement), and simple plumbing (e.g., traps, faucets).

Production Operator Part Time

Company: Sportradar

Location: New York, NY

Posted Jul 11, 2025

Sportradar offers best-in-class benefits such as a comprehensive benefits package, performance bonus program, equity stock purchase and 401k contribution.

Front Desk/Janitor/Maintenance

Company: Portal Asset Management

Location: Long Island City, NY

Posted Jul 11, 2025

Prefer local candidates with reliable transportation and a driver license. Provide porter services, including answering phones, taking messages, and assisting…

Lead Cleaner

Company: Slate Holdings Inc.

Location: New York, NY

Posted Jul 11, 2025

Experience with buffing equipment and industrial cleaning tools is preferred. Join us as a Lead Cleaner where your expertise will contribute significantly to…

Transfer Pricing Project Lead

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Architect - Design Project Manager (Sr Construction Assessment Specialist)

Company: NYC School Construction Authority

Location: Long Island City, NY

Posted Jul 11, 2025

We have an excellent career opportunity for a *Design Project Manager* who performs difficult and complex reviews and evaluations of all project design plans…

Structural Steel Project Manager

Company: Cobalt Recruitment

Location: Long Island City, NY

Posted Jul 11, 2025

Support fabrication and erection sequencing, with occasional jobsite visits to troubleshoot field issues. Strong knowledge of steel detailing, fabrication, and…

Cleaner/Janitor

Company: PMPA

Location: Flushing, NY

Posted Jul 11, 2025

Clean and maintain the cleanliness of common areas, including lobbies, hallways, and restrooms. Report any maintenance issues or safety hazards to management.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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