Strong Customer Service Skills Jobs in New York City, NY

1,717,851 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Sous Chef/Pitmaster JN -072025-162828

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 10, 2025

Hands-on hybrid style of service that is heavy on guest-interaction. Calibrate and check prep and cleanliness checklists, create kitchen schedules, Curate…

Executive Sous Chef JN -072025-162846

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 10, 2025

As the Executive Sous Chef, you’ll be the right hand to the Executive Chef—overseeing daily kitchen operations, mentoring the culinary team, and driving…

Litigation Attorney (Insurance Defense/Construction/Labor Law)

Company: Marshall Conway Bradley & Gollub

Location: New York, NY

Posted Jul 10, 2025

The firm is seeking an associate who will be responsible for handling all aspects of pre-trial litigation in the defense of complex construction accident cases,…

Commercial Electrician

Company: Sunkeeper Solar

Location: Brooklyn, NY

Posted Jul 10, 2025

Maintain a clean driving record, if assigned driving duties. Must be able to work outdoors in various weather conditions (hot and cold), repeatedly lift 50 lbs,…

Senior Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Jul 10, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Entry Level Packaging Graphic Designer

Company: M&S Accessory Network

Location: New York, NY

Posted Jul 10, 2025

Collaborate with creative director and team of designers to develop innovative product & packaging design. Proficiency in graphic design Adobe Creative Suite…

Freelance Designer (Contract - Leave Coverage)

Company: YieldStreet

Location: New York, NY

Posted Jul 10, 2025

Translate high-level campaign concepts into compelling creative across all owned channels, including email, website, social media, and more.

Lead HVAC Technician

Company: Vinco Mechanical

Location: Brooklyn, NY

Posted Jul 10, 2025

You will install, service, and repair heating and air conditioning systems. SALES - Identifying maintenance risks on equipment and providing customers with…

Senior Accountant - Public

Company: Kforce

Location: New York, NY

Posted Jul 10, 2025

A Kforce client is seeking to hire a Senior Accountant - Public in New York City, New York (NY). 3+ years of small-mid-sized public accounting experience.

Sr. Program Manager

Company: Wyckoff Heights Medical Center

Location: Brooklyn, NY

Posted Jul 10, 2025

The Senior Program Manager is responsible for the strategic oversight, implementation, and coordination of both HIV treatment and prevention programs at Wyckoff…

Machine Operator- TX

Company: Lt Foods Americas Inc

Location: Missouri City, TX

Posted Jul 10, 2025

The Machine Operator is responsible for the proper setup, operation, and cleaning/sanitizing of industrial food processing equipment in a food manufacturing…

Cabinet Door Maker

Company: Equinox Millworks

Location: Union City, CA

Posted Jul 10, 2025

Operate CNC machines and other woodworking tools safely and efficiently. The ideal candidate will have a strong background in woodworking and cabinet…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages