Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Customer Care Navigator

Company: EmblemHealth

Location: Jackson Heights, NY

Posted Jun 30, 2025

Provide post sales customer service follow‐up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and…

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Lead Product Manager, Institutional DeFi

Company: Ripple

Location: New York, NY

Posted Jun 30, 2025

Translate partner requirements into clear product direction for internal teams - balancing technical feasibility with go-to-market alignment.

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health system full time + 1 tags

Transplant, Physician Assistant - Nights

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com
full time monday to friday

Nurse Practitioner - General Surgery

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jul 01, 2025

View Details Apply on healthecareers.com

Millworker-Fabricator

Company: Eventscape Inc.

Location: New York, NY

Posted Jun 30, 2025

Operate all woodworking machinery, finishing equipment, power tools, and hand tools. Perform exact measurements, ensure precise installation of hardware and…

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401(k) continuing education credits dental insurance

Orthopedic Surgeon – Sports Medicine | New York, NY

Company: New York Bone and Joint

Location: New York, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Senior Accountant

Company: Citarella

Location: New York, NY

Posted Jun 30, 2025

Oversee and support the cash reconciliation process, ensuring accuracy and timely resolution of discrepancies. Manage the AP and AR team.

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sign-on bonus full time new grad

Vascular Medicine Cardiologist– Lenox Hill Hospital

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted Jul 01, 2025

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403(b) 457(b) dental insurance

Obstetrics & Gynecology (Part-Time) Opportunity

Company: Trinity Health

Location: Mason City, Iowa

Posted Jun 30, 2025

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hospital part time full time

Laborist / OB Hospitalist at Catholic Health in Buffalo, NY

Company: Catholic Health System

Location: Buffalo, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Experienced Construction Laborer

Company: A to Z Construction & Beyond Inc.

Location: Harbor City, CA

Posted Jun 30, 2025

What We Are Looking For:* Laborers with possession of a truck, van, SUV, basic tools, and ladders. Experience with tile work, drywall, stucco, painting, framing…

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Charge Registered Nurse - Long Term Care

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Jun 30, 2025

Collaborate with interdisciplinary teams to meet state and federal LTC standards. Registered Nurse (RN) licensed in Nevada.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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