Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

hospital full time night shift

Seamless Access Representative

Company: Jefferson Health

Location: Camden, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Customer Insights Manager II

Company: Ursus, Inc.

Location: New York, NY

Posted Jun 30, 2025

Own and execute end-to-end customer research studies across multiple business areas (e.g. Smart Light Bulbs, Prospective Smart Home Customers), including study…

View Details Apply on SimplyHired

Laborer

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Valid driver’s license with a clean driving record (required). Safely drive a company truck to and from job sites (must have a clean driving record).

View Details Apply on SimplyHired
mentorship hospital private practice

OBGYN Opening - Downtown NY - Signing Bonus!

Company: Unified Women's Healthcare

Location: New York, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com
sign-on bonus health system part time

Maternal Fetal Medicine (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jun 30, 2025

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sign-on bonus relocation assistance loan repayment program

Pediatrician

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

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Junior Accountant

Company: Research Foundation of The City University of New York

Location: New York, NY

Posted Jun 30, 2025

These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and…

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Experiential Graphic Designer (full-time)

Company: 24 Seven Talent

Location: New York, NY

Posted Jun 30, 2025

5+ years in graphic or environmental design. Bonus: Motion design or 3D rendering skills; knowledge of fabrication processes or event materials.

View Details Apply on SimplyHired
parental leave

Patient Care Associate-PCA (Non-Exempt)

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 30, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Otologist – Partnership Track

Company: Atlantic Ear, Nose, & Throat

Location: Lake Mary, Orange City, & Deland, FL

Posted Jun 30, 2025

View Details Apply on healthecareers.com
dental insurance health insurance loan repayment program

FAMILY MEDICINE PHYSICIAN

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Salt Lake City, Utah

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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