Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Licensed Pharmacist

Company: Rio Drugs Inc

Location: Brooklyn, NY

Posted Jun 03, 2025

Fast Fill Pharmacy, an independent pharmacy in Brooklyn, is seeking a reliable and detail-oriented *Staff Pharmacist*. Job Type:* Full-Time / Part-Time.

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Senior Backend Engineer, Platform

Company: Uniswap Labs

Location: New York, NY

Posted Jun 03, 2025

Take charge of driving strategic technical initiatives across engineering pods that impact the entire engineering organization.

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Senior Mobile Developer | GK8 by Galaxy

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or…

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hospital 403(b) pet insurance

Delivery Room Technician

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Pulmonary and Critical Care Medicine Opportunity

Company: Trinity Health

Location: Sioux City, Iowa

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Supervising Pharmacist

Company: Major Pharmacy

Location: Jackson Heights, NY

Posted Jun 03, 2025

This role requires a strong understanding of pharmacology, patient assessment, and the ability to administer medications in various settings.

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Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

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Senior Network Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Bachelor’s degree in computer engineering or related field experience. 5+ years experience of design, implementation, maintenance, & troubleshooting of low-…

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Java Developer, Lending

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

You can work independently, have strong analytical and problem-solving skills, and a desire to own issues and see them through to resolution.

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Manager, Project Management - Imaging

Company: ICON Plc

Location: New York, NY

Posted Jun 03, 2025

Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (…

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Software Backend Engineer, Core Systems - New York

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Familiarity with domain driven design and event-driven architectures. Expert software engineering skills in Java, Scala, Kotlin, C#, or similar (note that we…

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Associate, Offensive Security Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Advocate of security testing to software engineering and product teams, and help them develop a mindset of thinking about adverse scenarios and how a system can…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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